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www.sykes.com
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PROFILE
Sykes Enterprises is a global leader in providing customer
management solutions and services to Fortune 1000 companies
primarily in the technology, consumer, communications, financial
services, and the transportation and leisure industries. Sykes
specializes in providing flexible, high quality customer support
outsourcing solutions with an emphasis on inbound technical
support and customer service. Utilizing Sykes’ integrated
onshore/offshore global delivery model, Sykes provides its
services through multiple communication channels encompassing
phone, e-mail, web, and chat. Sykes complements its customer
support outsourcing services with technical staffing and fulfillment
services – delivering solutions that are customized
to meet each company’s unique customer management needs.
Headquartered in Tampa, Florida, Sykes operates 44 customer
support centers with operations throughout the United States,
Canada, Europe, Latin America, Asia and Africa.
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