| Website
www.siebel.com
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PROFILE
Siebel Systems
is the world’s leading provider of customer relationship
management (CRM) solutions and a leading provider of
applications for business intelligence and standards-based
integration. Through its "CRM for Everyone"
strategy, Siebel provides CRM solutions for any kind
of organization, any type of user, and any budget.
Siebel CRM solutions can be installed on premise, delivered
as a hosted service over the Internet, or deployed in
any combination. Siebel Energy embeds utility industry
best practices for service, sales, and marketing. And,
through interactive analytic dashboards, Siebel Energy
provides real-time insight for all users, enabling better,
smarter decision-making. Siebel CRM solutions integrate
easily and cost-effectively with any set of applications,
and they are supported by a comprehensive set of services
reflecting ten years of CRM knowledge and experience.
OFFERING
Siebel Energy offers utility industry solutions for:
- streamlined customer care across contact center,
web self-service, and field delivery channels
- eBilling
- optimized mobile service delivery / field service
- intelligence based marketing and loyalty management
- operations and customer analysis
- sales and account management
Siebel Energy solutions have been deployed at over
150 utilities of all sizes. |
