| Website
www.servicepower.com
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PROFILE
ServicePower markets and supports SERVICEPower,
a world-class system for optimizing the scheduling of
field technicians, throughout the US, Canada and Europe.
With licenses sold covering over 27,000 service technicians,
SERVICEPower is the most widely used artificial intelligence
based field service scheduling application in the world.
SERVICEPower software intelligently offers time-banded
appointments and ensures adherence to service level
agreements by automatically optimizing field service
resources. ServicePower's customer base includes innovative,
world leading companies such as Accenture, Avaya Communication,
BskyB, Ecolab, and Sun Microsystems. They selected ServicePower
because its artificial intelligence based field service
scheduling capability provides better quality schedules,
customer service, and management control than competing
technologies.
OFFERING
ServicePower develops and sells artificial intelligence-based
software for the scheduling of field service personnel.
This software provides businesses with the perfect scheduling
tool to organize their field engineers or service technicians,
allowing businesses to reduce their current service
operating costs, while improving management control.
By continually optimizing the technician's work schedule,
in real-time, SERVICEPower minimizes inter-job drive
time, matches the technician's skills to available jobs,
and ensures that Service Level Agreements are met, thereby
improving customer satisfaction and loyalty.
SERVICEPower can be integrated with most Service Management
Systems — including legacy systems, and a number of
mobile devices, helping to reduce implementation time
and providing a dynamic feedback loop for information
— even over the Internet.
The SERVICEPower scheduling software is flexible and
scalable, crossing all industry verticals from telecommunications
and utilities to insurance and cabling companies. SERVICEPower
schedules field force operations in both business to
business and business to consumer areas. |
