| PROFILE
Itineris is
a software vendor and business consulting company dedicated
to the utility industry. Itineris is located in Deurle
(Belgium) and has offices in The Netherlands and France.
Clients are among most of the energy new entrants in
the above mentioned countries as well as unbundled grid
companies. The two largest integrated water companies
in Belgium are also among our clients.
Major clients are EDF Energy, Essent, Eneco, Delta,
AWW, VMW, Centrica and Intergas.
Itineris specialises in Microsoft based business architectures
and our main utility market solution is 100% based on
the Dynamics AX platform. Based on the Microsoft architecture,
our business consultants deliver unique best practices
in corporate performance management, business process
optimalisation, contact centre management, customer
management and marketing strategies, all derived form
our ened-2-end process method and our deep cost to serve
understanding and best practice models.
OFFERING
The Itineris Utilities Solution Package (USP) powered
by Microsoft Dynamics AX (currently 4.0 and major AX
2009 release upcoming) is a proven multi-commodity solution
(electricity, gas, water, telecom, cable, heating,..)
that supports integrated and unbundled utility companies
- suppliers, grid and metering companies- in their total
value chain comprising following major domains:
- Customer relationship management
- Contact Centre management
- Quotation management
- Contract management
- Pricing management (including product & pricing
configuration)
- Access point management
- Service management
- Meter asset management
- Flexible Rating and Billing
- Revenue management
- Dunning Cycle management
- Corporate performnce management
- Business process management
- General Ledger
- EDI & Hub communication (localized)
- SOA driven .Net/AIF framework
Itineris delvers its Utilities Solution to integrated
utilities as well as new entrant retailers in the B2B
or B2C energy markets. Client implementations range
form 25,000 customers up to 1.2 million customers.
Itineris assists its clients in dealing with their
changing business and technology issues. The cornerstones
of our services are our people's knowledge and expertise
of the utilities business. We deliver projects together
with our client teams based on a solid partnership.
This way Itineris offers its utilities experience, best
practices and tools to address our client's unique demands
and create real competitive advantage. Each Itineris
professional combines its expertise of your business
with leading-edge technology to shape your solution.
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