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www.insightatlast.com
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PROFILE
InsightAtlast was founded in 1999 to provide
innovative products and services to the utilities industry.
Our premier product, SOSMobile, is a mobile workforce
management solution that has been operational at multiple
utilities in the United States and Canada since 2001.
OFFERING
SOSMobile is an affordable mobile workforce management
solution that automates the entire service order process
including scheduling, dispatching, communication with
mobile devices for field service technicians, and closing
service orders in the field.
SOSMobile benefits include:
- Save drive time and fuel with intelligent scheduling
of service orders based on location, service order
type, urgency, service tech skills and availability.
- Reduce data entry time and billing errors by closing
service orders in the field.
- Eliminate duplicate service orders and time wasted
on canceled orders with real time updates to CIS.
- Reduce radio time by automatically dispatching
same day and change orders directly to mobile devices.
- Reduce overtime by balancing field service tech
workload.
- Improve customer satisfaction by scheduling specific
appointment windows.
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