| Website
www.infodirections.com
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PROFILE
Info Directions delivers leading edge OSS/BSS
and point of sale solutions for service providers that
demand world-class technology and client service. With
a focus on securing return on investment from back-office
and retail operations, Info Directions helps clients
create a unique selling proposition and respond quickly
to new opportunities in the market. The company provides
the flexible, scalable and reliable billing and operations
solutions service providers need to remain competitive.
Founded in 1996, Info Directions designs, hosts and
installs net-centric billing, rating, order management,
workflow and selling solutions. The company’s
benchmark CostGuard® products and Lexys Point of
SaleTM deliver convergent, web-enabled ASP solutions
to ICPs, wireless operators, ASPs and CLECs offering
a full range of communications services. Info Directions
conducts all engineering and development activities
in-house, with its recent products, CostGuard®.NET
and CostGuard® XG, representing the company’s
sixth major release to the market. Developed on Microsoft’s
.NET platform, these products represent a significant
leapfrog in billing system technology and provide the
open architecture to create an extensible OSS/BSS solution.
OFFERING
CostGuard.NET operations and billing system offers
the following components:
- Customer Management
- Rating & Billing
- Electronic Bill Payment & Presentment
(EBPP) w/ OnlineBill
Reporting
- Financial Management & Collections
Reseller/Sales Management w/ E-Finity
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- Integrated Local Provisioning
- Service Number Inventory
- Order Management
- Tax Management
- Plant Inventory
- Trouble Tickets
- Product Management
- Workflow
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CostGuard XG operations and billing system include:
- Customer Management
- Product Management
- Electronic Bill Payment & Presentment
(EBPP) w/ OnlineBill
- Rating & Billing
- Financial Management & Collections
- Roaming Management
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- Number Inventory
- Reporting
- Number Portability
- Wireless POS w/ Lexys Point of Sale
- Order Management
- Tax Management
- Trouble Tickets
- Workflow
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Lexys Point of Sale wireless POS features the following
modules: FRONT OFFICE BACK OFFICE
- Customer Service
- Accounting
- Discounting
- Centralized Corporate Management
- Invoice Generation & Tendering
- Commissions
- Operations Management
- Customer Management
- Order Management
- International Market Support
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- Register-Level Cash Management
- Inventory Management
- Rentals & Loaners
- Product Management
- Warranty & Repairs
- Reporting
- Security
- Store-Level Cash Management
- Third-Party Integration
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Info Directions' OSS/BSS and point of sale solutions
are available as ASP or on-site installations. |
