| Website
ea-inc.com
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PROFILE
Based in Folsom, California, ea is an international
company with additional offices in Malaysia, and China.
They provide SAP products, services and hosting to the
commercial and public sector (public utilities, local
government, school districts). ea is a certified SAP
Services Partner, a certified SAP Hosting Partner, and
a National Accelerated SAP Partner.
ea is committed to supporting the Utility industry.
In addition to offering outstanding technical consultancy
skills, ea’s staff also possess in-depth hands-on
utility operations expertise, gained from years of experience
in key positions with some of the largest utilities
in the country. This combination and breadth of technical
and business experience is difficult to find. As a result,
ea is uniquely qualified to provide the highest quality
of service to this market.
In addition to top notch professional services and
product development, ea offers a complete infrastructure
dedicated to Customer Care and Support services, including
a full range 24x7 Help-Desk, state of the art data center,
and an executive dedicated specifically to Customer
Care.
OFFERING
ServiceWorks: Through the use of expert designed pre-configured
templates, ea offers its industry-specific best-practice
solutions. The core package includes financials, human
resources, inventory management, procurement, maintenance
and project systems. In addition to this core offering,
is the Utilities Customer Care and Service which supports
integrated customer billing, credit tracking, collections
functions and work management all powered by SAP.
ServiceWorks brings the power of the world’s
leading ERP software (SAP), economically and efficiently
to the mid tier market.
Application Support Services: In today’s increasingly
competitive marketplace, the more predictability in
Technology and the costs and budgeting associated with
it, the better. Whether your having difficulty maintaining
IT staff, looking to support peak and valley workloads,
trying to stay on top of upgrades, or interested in
a complete one-stop-shop, at ea we offer a suite of
services that can be tailored to meet your specific
requirements. Some of our offerings are:
ASP - Application Service Provider
AMO - Application Management Outsourcing
ODS - On Demand Services
AH - Application Hosting
With its variety of offerings, ea can remove the burdens
and costs of implementing and maintaining complex systems
for small, midsize or large organizations. |
