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www.bottomlineimpact.com
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PROFILE
Pasadena-based Bottom Line Impact, a privately held company,
is the leading provider of value-added solutions that enables
utilities to discover hidden revenue within their active customer
base. Bottom Line Impact focuses solely on large and small
utilities investor owned municipals co-ops regulated deregulated
gas electric water and combinations, serving as write-off
recovery specialists to help utilities reduce their bottom
line. Founded in November 2003, Bottom Line Impact has over
20 customers including Arizona Public Service, Dayton Power
& Light, Department of Public Utilities, Orangeburg, SC,
First Choice Power, Great Lakes Energy, Laclede Gas, and Orange
& Rockland Utilities.
OFFERING
Bottom Line Impact’s Automated Revenue Miner (ARM) is
a CIS independent tool that utilizes the most sophisticated
matching algorithms and data mining techniques in the industry
that find customers owing money that are essentially 'hiding'
within utilities active customer base. Once identified, this
money can be transferred from ‘owing' accounts to ‘active'
accounts, drastically reducing write-off expenses. Dramatic
results have been achieved although many utilities also use
internal CIS skip tracing modules, manual skip tracing, external
collection agencies, utility exchanges and external subscription
based tracing services.
Bottom Line Impact offers a No-Cost Initial ROI Assessment.
This service is free, fast and offers clearly defined results.
After BLI signs a Confidentiality/Non-disclosure agreement
to protect the utility’s data, a Discovery Interview
takes place with the Credit and Collections department. This
interview highlights specific utility rules, regulations,
processes, procedures and philosophies. Bottom Line Impact
then requests an extract of customer data from the utilities
CIS system. Within three weeks of receiving the Customer Extract,
Bottom Line Impact can tell how much lost revenue the Automated
Revenue Miner will be able to identify on the first day the
system is turned on. Each participating utility receives a
sample of up to $15,000 guaranteed good matches found to compensate
for time and resources during the Assessment.
Benefits of Implementing the Automated Revenue Miner
- A guarantee to recover enough lost revenue on the first
day to cover all costs associated with the ARM
- Reduce write-offs using the most advanced matching algorithms
in the industry
- Speed final bill collections immediately increasing utilities
bottom line
- Reduce manual skip-tracing time
- Provide continuous automated skip-trace capability
- Improve efficiencies within customer service call centers.
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