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www.bottomlineimpact.com
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PROFILE
Bottom Line Impact is the leading provider of value-added
solutions that enables utilities to discover hidden revenue
within their active customer base. Bottom Line Impact focuses
on write-off recovery solutions solely in the Utility space
large and small utilities,investor owned, municipals, cooperatives,
regulated, deregulated, gas, electric, water and combinations.
Serving as write-off recovery specialists, helping utilities
reduce their bottom line. Founded in November 2003, Bottom
Line Impact has over 50 utility partners including Arizona
Public Service, American Electric Power, Alliant Energy, Aqua
America, Arkansas Oklahoma Gas, Clark PUD, Dayton Power &
Light, Exelon, Duke Energy, Fayetteville NC Public Works,
First Choice Power, Great Lakes Energy Cooperative, Intermountain
Gas, Laclede Gas, Lee County Electric Cooperative, Minnesota
Power, New Jersey Natural Gas, Public Works Department of
Public Utilities, Orangeburg, SC, Orange & Rockland Utilities,
PECO, Public Service New Mexico, NiSource, Oklahoma Gas &
Electric, Omaha Public Power District, Questar Gas, South
Jersey Gas, Stream Energy, Vectren, Washington Gas and Wisconsin
Public Service.
OFFERING
Bottom Line Impact’s Automated Revenue Miner (ARM) is
a CIS independent tool that utilizes the most sophisticated
matching algorithms and data mining techniques that find customers
owing money that are essentially 'hiding' within utilities
active customer base. Once identified, this money can be transferred
from ‘owing' accounts to ‘active' accounts, drastically
reducing write-off expenses. Dramatic results have been achieved
although many utilities also use internal CIS skip tracing
modules, manual skip tracing, external collection agencies,
utility exchanges and external subscription based tracing
services.
Bottom Line Impact offers a No-Cost Initial ROI Assessment.
This service is free, fast and offers clearly defined results.
After BLI signs a Confidentiality/Non-disclosure agreement
to protect the utility’s data, a Discovery Interview
takes place with the Credit and Collections department. This
interview highlights specific utility rules, regulations,
processes, procedures and philosophies. Bottom Line Impact
then requests an extract of customer data from the utilities
CIS system. Bottom Line Impact can tell how much lost revenue
the Automated Revenue Miner will be able to identify on the
first day the system is turned on. Each participating utility
receives a sample of up to $15,000 guaranteed good matches
found to compensate for time and resources during the Assessment.
Benefits of Implementing the Automated Revenue Miner
- Lower write-off.
- A guarantee to recover enough lost revenue on the first
day to cover all costs associated with the ARM -Reduce write-offs
using the most advanced matching algorithms in the industry
- Speed final bill collections immediately increasing utilities
bottom line
- Reduce manual skip-tracing time
- Provide continuous automated skip-trace capability
- Improve efficiencies within customer service call centers.
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