November 20, 2009 - Harris Computer Systems (Harris), a subsidiary of Constellation Software Inc. (TSX: CSU) is pleased to announce that the City of San Buenaventura (Ventura) has implemented Systems & Software’s (S&S) enQuesta 3e solution to assist in providing an integrated approach to managing and optimizing its customer service operation.

In mid-2007, Ventura released their RFP for a utility billing software system, with the primary goal of selecting a new system that would migrate off their 25+ year-old technology in the form of a VAX, and move to best-of-breed utility billing software that would automate processes, allow better access to information, and modernize the technical infrastructure of this business critical system. After demos and site visits in early-2008, the procurement process was put on a temporary hold, but in October 2008 Ventura was full-speed ahead with the procurement and, in November 2008, they selected S&S to implement our enQuesta solution.

The project kicked-off in March 2009, and was completed in only seven months -- within budget and ahead of schedule.

"While the previous legacy system was progressive more than 25 years ago, we needed to select new software that met today's technology standards, and was flexible enough to adapt to future changes," said Mary Landis, Water Resources Account Supervisor, City of Ventura. "Implemented on time, enQuesta 3e offers us streamlined core business processes and greater customer access so we can deliver services to our residents more efficiently."

Our newest partners at the City of Ventura have been a delight to work with throughout this important project,” said Dave Decker, General Manager at S&S. “We are proud to add Ventura to our growing base of California customers and look forward to a long-lasting and mutually beneficial relationship.”

Ventura is estimated at 21 square miles in size, has a population of approximately 106,000, and provides water, wastewater and stormwater services to approximately 32,000 residential, commercial, industrial and agricultural customers, including fire protection. For customer convenience, they operate from two locations within the City. S&S’ enQuesta solution allows them instant access to customer and account information, as well as robust reporting capabilities. Ventura has just released WebConnect, which for the first time ever, allows customers access to up-to-date account information and consumption information on-line. In the coming months, PayConnect will be installed, which will allow those customers to pay their bill on-line or via the phone.

About Systems & Software, Inc.
Since 1973, Systems & Software has been an industry leading CIS provider to municipal and investor owned (IOU) electric, water and gas utilities. With an unrivalled track record of success, the company’s web-based enQuesta software drives advanced business performance including utility billing, revenue management, mobile workforce management, GIS integration, electronic bill presentment & payment (EBPP), automated meter integration (AMI/MDM), time-of-use (TOU) billing, asset management/work management integration, customer self-service web portal, business intelligence and reporting. Based on service-oriented architecture (SOA), enQuesta is specifically designed for utilities and is proven to increase efficiencies and revenues, as well as enhance customer service. For more information about Systems & Software, and enQuesta, please visit www.ssivt.com.

About Harris
Harris is a leading provider of utility customer information systems (CIS), billing, and financial management software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to public power and water markets as well as all levels of local government throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems please visit our website at www.harriscomputer.com, or call 888-847-7747.

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