|
FOR
IMMEDIATE RELEASE
NorthStar
Utilities Solutions Announces Eight
Go-Lives
OTTAWA,
ON-17 November 2009 - NorthStar
Utilities Solutions, a division
of Harris Computer Systems, is
pleased to announce that eight
additional customers have successfully
gone live on the latest version
of NorthStar's CIS and Billing
solution. These customers have
successfully upgraded to this
latest version of NorthStar CIS
and enjoy a number of benefits
associated with new product features
and enhancements. Here are a few
benefits:
-
Ability to schedule tasks
and create rules to reduce
time and costs associated
with business operations.
-
Ability to utilize our
embedded Reports Anywhere
platform to schedule, receive
and analyze critical performance
information.
-
Ability to secure data
with encryption and field
level access for FACT and
Red Flag compliance.
-
Greater efficiency in
order processing and customer
care with our new CARE Service
Order module.
-
Ability to customize
all menu's to match
workflow and business process
automation.
NorthStar's
Professional Services and Support
Services departments have worked
closely with the following customers
to implement NorthStar CIS upgrades
and many of NorthStar's
product extensions during 2009:
City
of Denton - Denton, TX
A
NorthStar customer since 2000,
Denton has over 51,000 and provides Electric,
Water, Waste water, Solid
waste and Drainage services
to their customers.
Dalton
Utilities - Dalton, GA
A
NorthStar customer since 2000,
Dalton has over 47,000 customers
and provides a combination
of Electric, Water, Gas &
Sewer services to their customers.
Decatur
Utilities - Decatur, AL
A
NorthStar customer since 2001,
Decatur has over 32,000 customers
and provides Electric, Water,
Waste Water, Gas and Refuse services to
their customers.
City
of Rock Island - Rock Island,
IL
A
NorthStar customer since 2000,
with over 33,000 customers, and
billing for Water, Sewer, Storm
water, Recycling, Water Service
Repair, Sewer Lateral Repair and
Refuse Carts. The City of Rock
Island is also using NorthStar
to bill some miscellaneous charges
such as rental license fees, retiree
health insurance, hazardous material
fees and marina slip rental.
Rideau St. Lawrence
- Prescott, ON
A
NorthStar customer since 2001,
Rideau St. Lawrence has 5,900
Electrical customers, and approximately
4,500 Water and Sewer customers.
City
of Tracy - Tracy, CA
A
NorthStar customer since 2002.
City of Tracy services over 23,000
utility accounts providing Water,
Sewer, Garbage services, as well
as Storm Drain Maintenance fees.
City
of Bartlesville - Bartlesville,
OK
A
NorthStar customer since 2000,
Bartlesville provides 4 services
for over 14,000 customers: Sewer,
Trash, Water, and Bug Spray/Street
Light.
City
of Newark - Newark, DEA
NorthStar customer since 2002,
City of Newark provides services
for the following: over 11,000
electric customers, over 9000
water customers, and over 7000
sewer customers. There are also
approximately 2200-2300 out-of-town
customers who have water only
services.
"Working
with these utilities to bring them
through their respective implementation
periods was a rewarding experience,"
said Normand Daigle, Vice President
of Professional Services for NorthStar
Utilities Solutions.
"As
a business we need to be constantly
be evolving to ensure we provide
our customers with the quality software
and service they require to address
their needs not only today, but
in the future. The latest release
is focused on enhancing the user
experience and leveraging the power
of computing to enable automated
operations without user intervention
- allowing users to do more with
less," commented Rob DiMurro,
General Manager of NorthStar Utilities
Solutions.
About
NorthStar Utilities Solutions:
NorthStar
has been serving the utility
market for more than 30 years.
NorthStar provides utilities
with integrated solutions for
customer information and billing,
financial management and meter
data management. Our 200 customer
in North American and the Caribbean,
benefit from our solutions that
let utilities manage their revenues,
deliver superior customer service
and improve efficiencies while
reducing total cost of ownership.
For additional information contact:
Ken Hayes
Vice President of Sales and
Marketing
NorthStar Utilities Solutions
A division of Harris Computer
Systems
256-686-1278 or 256-642-6368
khayes@northstarutilities.com
For more information on NorthStar
Utilities Solutions and the
NorthStar product suite please
visit our website at www.northstarutilities.com.
About
Harris Computer Systems:
Since
1976, Harris has focused on providing
feature-rich and robust turnkey
solutions to public power and water
markets as well as all levels of
local government throughout North
America. Harris' focus is on
creating long-term relationships
with our customers and ensuring
that we meet the changing needs
of our customers over time. For
further information on Harris Computer
Systems, please visit our website
at http://www.harriscomputer.com
or call
888-847-7747. |
