|
|
|
FOR IMMEDIATE RELEASE
Mobile Area Water &
Sewer System Completes CIS Implementation of Systems & Software’s
enQuesta Solution
MOBILE, AL, November 9, 2009 – Harris Computer
Systems (Harris), a subsidiary of Constellation Software Inc. (TSX:
CSU) is pleased to announce that Mobile Area Water & Sewer System
(MAWSS) has implemented Systems & Software’s (S&S)
enQuesta 3e solution to assist in providing an integrated approach
to managing and optimizing its customer service operation.
MAWSS was in search of a customer information system (CIS) that
would improve customer service and streamline customer communications.
After a lengthy evaluation process that began in 2007, MAWSS selected
S&S to implement this project. MAWSS’ IT Director, Mahir
Butt, said, “We look forward to serving our customers more
quickly and efficiently with the new capabilities this system makes
possible.”
“We are extremely proud to add MAWSS to our growing base
of customers who entrust S&S to provide leading-edge solutions.
The MAWSS team has been a delight to work with on this important
project. We look forward to a long and mutually beneficial relationship
serving their entire organization” says Dave Decker, General
Manager at S&S.
MAWSS provides water and sanitary sewer services for more than
265,000 people in the Mobile metropolitan area. With the successful
implementation of S&S’ core enQuesta CIS solution, as
well as the customer self-service module enQuesta WebConnect, customers
are able to view their account and consumption information online.
About Systems & Software, Inc.
Since 1973, Systems & Software has been a top-rated CIS provider
to municipal and investor-owned (IOU) electric, water and gas utilities.
With an unrivalled track record of success, the company’s
web-based enQuesta software drives advanced business performance
including utility billing, revenue management, mobile workforce
management, GIS integration, electronic bill presentment & payment
(EBPP), automated meter integration (AMI/MDM), time-of-use (TOU)
billing, asset management/work management integration, customer
self-service web portal, business intelligence and reporting. Based
on service-oriented architecture (SOA), enQuesta is specifically
designed for utilities and is proven to increase efficiencies and
revenues, as well as enhance customer service. For more information
about Systems & Software, and enQuesta, please visit www.ssivt.com.
About Harris
Harris is a leading provider of utility customer information systems
(CIS), billing, and financial management software solutions. Since
1976, Harris has focused on providing feature-rich and robust turnkey
solutions to public power and water markets as well as all levels
of local government throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring
that we meet the changing needs of our customers over time. For
further information on Harris Computer Systems please visit our
website at www.harriscomputer.com,
or call 888-847-7747.
# # #
|
|