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News 2009

 

CONTACT INFORMATION

Systems & Software, Inc.
www.ssivt.com

Kathleen Pulling
Kathleen.Pulling@ssivt.com


FOR IMMEDIATE RELEASE
Mobile Area Water & Sewer System Completes CIS Implementation of Systems & Software’s enQuesta Solution

MOBILE, AL, November 9, 2009 – Harris Computer Systems (Harris), a subsidiary of Constellation Software Inc. (TSX: CSU) is pleased to announce that Mobile Area Water & Sewer System (MAWSS) has implemented Systems & Software’s (S&S) enQuesta 3e solution to assist in providing an integrated approach to managing and optimizing its customer service operation.

MAWSS was in search of a customer information system (CIS) that would improve customer service and streamline customer communications. After a lengthy evaluation process that began in 2007, MAWSS selected S&S to implement this project. MAWSS’ IT Director, Mahir Butt, said, “We look forward to serving our customers more quickly and efficiently with the new capabilities this system makes possible.”

“We are extremely proud to add MAWSS to our growing base of customers who entrust S&S to provide leading-edge solutions. The MAWSS team has been a delight to work with on this important project. We look forward to a long and mutually beneficial relationship serving their entire organization” says Dave Decker, General Manager at S&S.

MAWSS provides water and sanitary sewer services for more than 265,000 people in the Mobile metropolitan area. With the successful implementation of S&S’ core enQuesta CIS solution, as well as the customer self-service module enQuesta WebConnect, customers are able to view their account and consumption information online.

About Systems & Software, Inc.
Since 1973, Systems & Software has been a top-rated CIS provider to municipal and investor-owned (IOU) electric, water and gas utilities. With an unrivalled track record of success, the company’s web-based enQuesta software drives advanced business performance including utility billing, revenue management, mobile workforce management, GIS integration, electronic bill presentment & payment (EBPP), automated meter integration (AMI/MDM), time-of-use (TOU) billing, asset management/work management integration, customer self-service web portal, business intelligence and reporting. Based on service-oriented architecture (SOA), enQuesta is specifically designed for utilities and is proven to increase efficiencies and revenues, as well as enhance customer service. For more information about Systems & Software, and enQuesta, please visit www.ssivt.com.

About Harris
Harris is a leading provider of utility customer information systems (CIS), billing, and financial management software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to public power and water markets as well as all levels of local government throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems please visit our website at www.harriscomputer.com, or call 888-847-7747.

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