FOR IMMEDIATE RELEASE
Elsinore Valley Completes
CIS Implementation with Advanced
LAKE ELSINORE, CA and TORONTO, CANADA. March 11, 2009 -
Elsinore Valley Municipal Water District (EVMWD) has completed
a successful implementation of CIS Infinity, the customer information
and billing solution from Advanced Utility Systems (Advanced).
EVMWD is a provider of reliable, cost-effective, high quality water
and wastewater services for approximately 38,000 accounts. EVMWD
sought out a replacement for their existing CIS solution because
they needed a system that would support them in their continued
customer service efforts.
“We wanted a system that would be effective and functional
over the long term, explains Jim Ollerton, Director of Information
Technology. “With CIS Infinity in place we can meet this requirement.
CIS Infinity will be able to accommodate EVMWD’s expected
customer growth rate year after and year and our impending rate
changes.”
“With the implementation itself we knew the data conversion
would be complex and that a lot of coordination would be needed
for the go-live.” Mr. Ollerton goes on to say. “We were
impressed with the accuracy in which the data conversion was completed.
We also appreciated the additional help and extra organization Advanced
provided towards the end to help drive us through to go-live.”
Steven Hammond, General Manager for Advanced elaborates on the
Advanced conversion methodology. "Advanced commits to a meticulous
approach when it comes to data extraction and conversion. We adjust
our conversion method to address each of our client’s unique
specifications. We also carefully test all datasets to ensure a
complete and thorough end result."
CIS Infinity is seamlessly integrated to Lawson’s Financial
Application providing a comprehensive Enterprise Resource Planning
Solution to EVMWD. CIS Infinity is also interfaced to EVMWD’s
Asset Management Software, GIS application and Automated Meter Reading
package.
In addition, EVMWD has implemented eCARE, the Advanced web-based
customer care portal which will be used by its customers for self-service
payments and bringing up usage statistic.
About Advanced and Harris
Advanced is a wholly-owned subsidiary of Harris Computer
Systems that provides Customer Information and Billing solutions
exclusively to utilities and municipalities. Harris is a leading
provider of financial management and Customer Information Systems
(CIS) software solutions. Since 1976, Harris has focused on providing
feature-rich and robust turnkey solutions to all levels of local
government as well as public power and water markets throughout
North America. Harris' focus is on creating long-term relationships
with our customers and ensuring that we meet the changing needs
of our customers over time. For further information on Harris Computer
Systems, visit our website at www.Harriscomputer.com.
# # #
|