FOR IMMEDIATE RELEASE
Aruba Goes Live with Harris
NorthStar
ARUBA and OTTAWA, ONTARIO, November 21, 2008 -
The NorthStar division of Harris Computer Systems (Harris) is pleased
to announce today that W.E.B. Aruba N.V. is now live on NorthStar
CIS.
W.E.B. N.V. supplies Aruba with fresh water through a sophisticated
desalination process and generates the electrical power for the
island. W.E.B. N.V. replaced their aged in-house program with the
robust NorthStar CIS. This successful implementation is part of
Harris NorthStar’s continuing commitment of introducing cutting
edge technology to utilities worldwide. NorthStar CIS is providing
W.E.B. N.V. with a multilingual, multicurrency system, which is
capable of printing letters and bills in W.E.B. N.V. customers’
language of choice.
“WEB Aruba N.V. a water utility with 36 000 customers successfully
went live with NorthStar CIS after a 16 month scheduled implementation.
The implementation included support for multiple currencies (US,
Florins), language of choice bill prints and streamlined back office
procedures to manage service orders with NorthStar’s proprietary
mCARE application for mobile dispatch and service order management.
WEB Aruba NV is excited about the new system, the simplified procedures,
and the customer service benefits it offers to the community. The
implementation is proof of NorthStar being a customer friendly system
- in particular for customers in this region who might have the
same work requirements. WEB Aruba N.V. is very satisfied with the
support received by Harris NorthStar during the implementation process.”
Jennai Chin, W.E.B. N.V. Project Manager
“Throughout Harris NorthStar’s long and successful
history, working directly with clients has provided great insight
into how people really use our solutions,” said Rob DiMurro,
General Manager of Harris NorthStar. “Close interaction of
the sort we enjoyed with W.E.B. Aruba N.V. shapes how and what we
design for future versions. This particular implementation was a
an example of great collaboration as W.E.B. Aruba really understood
their requirements and worked closely with our staff to ensure the
implementation successfully addressed the unique requirements for
W.E.B. Aruba and the region.”
NorthStar CIS represents the next generation of CIS software. Incorporating
a state-of-the-art user interface, it provides users with business-focused
functionality and ease of use. NorthStar CIS continues to deliver
innovative, utility-specific features in a robust environment that
is cross-database and cross-platform capable. Harris NorthStar is
dedicated to giving customers value driven software with unparalleled
customer support.
About Harris
Harris is a leading provider of utility customer information
systems (CIS), billing, and financial management software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to public power and water markets as well as all
levels of local government throughout North America. Harris' focus
is on creating long-term relationships with our customers and ensuring
that we meet the changing needs of our customers over time. For
further information on Harris Computer Systems and NorthStar CIS,
visit www.harriscomputer.com.
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