FOR IMMEDIATE RELEASE
Arvada Completes CIS Implementation
with Advanced
Success attributed to strong commitment
from Arvada and Advanced
ARVADA, CO and TORONTO, Canada. May 23, 2008 -
The City of Arvada (the City) has completed their implementation
of CIS Infinity®, the customer information and billing solution
offered by Advanced Utility Systems Corporation (Advanced).
The transition from the City’s legacy system to CIS Infinity
was seamless, due in large part to the dedication of both the Arvada
Core Team as well as the Advanced implementation team.
Joe Holtz, Project Manager for the City recently congratulated
all team members on a "Great job on a very successful and smooth
implementation."
From Phase One: Project Start-up to Phase Five: Cut-over and Live,
both the City and Advanced committed the necessary resources, time
and effort required for a successful implementation.
Advanced assigned a Project Manager, Technical Lead and Conversion
Specialist to the City's implementation that did not change throughout
the life of the project. This continuity of staff ensured that the
City had a team that was very familiar with its business requirements
that could quickly address any issues that arose. Furthermore, the
team took responsibility for the entire project from start to finish.
Steven Hammond, Executive Vice President, describes the City's
and Advanced’s contribution to the process: "The City
was very focused and knew what milestones they needed to reach and
what goals they needed to accomplish throughout the implementation.
By providing the right amount of resources and time to these goals
the City allowed the Advanced team to fully apply their skills and
expertise to the project."
With their implementation complete the City can now provide utility
billing and customer information services to its 35,000 water, wastewater
and storm water customers. The City will be using CIS Infinity,
Version 3 which is currently seamlessly integrated with their Interactive
Voice Response (IVR) system from Tele-Works.
The City is one of five clients located in the state of Colorado
for Advanced.
About Advanced and Harris
Advanced is a wholly-owned subsidiary of Harris Computer Systems
that provides Customer Information and Billing solutions exclusively
to utilities and municipalities. Harris is a leading provider of
financial management and Customer Information Systems (CIS) software
solutions. Since 1976, Harris has focused on providing feature-rich
and robust turnkey solutions to all levels of local government as
well as public power and water markets throughout North America.
Harris' focus is on creating long-term relationships with our customers
and ensuring that we meet the changing needs of our customers over
time. For more information on Advanced and CIS Infinity ® please
visit our website at www.advancedutility.com
or contact us at www.advancedutility.com/contact.asp
|