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FOR IMMEDIATE RELEASE
Baltimore Gas and Electric
Company Selects Oracleâ Utilities Software for Advanced Metering
Infrastructure Pilot
Utility’s AMI Pilot to Help Enhance
Customer Service and Encourage Energy Efficiency
REDWOOD SHORES, CA, May 15, 2008 - Baltimore Gas
and Electric Company (BGE), a subsidiary of Constellation Energy
(NYSE: CEG), has selected Oracleâ Utilities Meter Data Management
to leverage state-of-the-art, enterprise-level software as part
of the utility’s pilot of an advanced metering initiative
to enhance customer service and encourage energy efficiency.
BGE serves more than 1.2 million business and residential electric
customers and more than 640,000 gas customers in Baltimore City
and all, or part of, 10 Central Maryland counties. The utility’s
Advanced Metering Infrastructure (AMI) pilot will deploy Oracle
Utilities Meter Data Management in a pilot project for approximately
3,100 mostly residential customers and 6,000 meters from May through
October 2008. Following the pilot, and provided that it receives
permission from the state regulators to proceed, the company plans
to implement the AMI program throughout its service area beginning
in 2009.
To support its AMI pilot, BGE chose Oracle Utilities Meter Data
Management to help it manage and analyze high volumes of meter data
more effectively, while providing its customers with detailed, energy
usage data that will help them drive down peak energy consumption
and reduce their electric bills.
“We selected Oracle Utilities Meter Data Management for BGE’s
AMI pilot because of the application’s flexibility and configurability.
The implementation will allow us to develop a single system of record
for all energy consumption information. We can analyze this information
in a way that will support our development of various customer service
programs with an ultimate goal of reducing energy consumption,”
said Cathy Stryjewski, director, automated metering and demand response
infrastructure, Baltimore Gas and Electric Company.
BGE also expects that the deployment of Oracle Utilities Meter
Data Management will help it to reduce pressure on wholesale market
prices during peak periods, streamline customer issue resolution
and facilitate revenue collection.
In the future, BGE plans to integrate Oracle Utilities Meter Data
Management with their existing Oracle Utilities Network Management
System to help improve outage management processes with near real-time
outage reporting – allowing the utility to view power outages
and helping to reduce the need for customers to call BGE’s
Customer Contact Center.
BGE’s AMI pilot is part of the utility’s overall effort
to transform and expand customer options for reducing energy costs
and managing energy usage. Announced in January 2007, BGE’s
Smart Energy Savers ProgramSM initiatives include: PeakRewardsSM
, a demand response program which uses next generation “smart”
thermostats and load control switches to cycle customers’
A/C units during high-demand, high-price periods; the AMI pilot
which will enable dynamic pricing and peak demand reductions; a
Smart Energy Pricing (SEP) pilot to encourage customers to shift
or reduce usage during peak times; and energy efficiency/conservation
programs.
About Baltimore Gas and Electric Company
BGE, www.bge.com, headquartered
in Baltimore, is Maryland's largest gas and electric utility, delivering
power to more than 1.2 million electric customers and more than
640,000 natural gas customers in Central Maryland. The company's
approximately 3,000 employees are committed to the safe and reliable
delivery of gas and electricity, as well as enhanced energy management,
conservation, environmental stewardship and community assistance.
BGE is a wholly owned subsidiary of Constellation Energy, www.constellation.com,
a FORTUNE 125 company also headquartered in Baltimore with subsidiaries
that generate, sell and deliver energy and provide other energy-related
services to customers throughout North America.
“Baltimore Gas and Electric Company is a premier utility
service provider with a clear focus on reducing energy consumption
through its advanced metering infrastructure program. We are pleased
to deliver an enterprise-level meter data management offering built
on open standards that allow pre-built integrations for additional
flexibility that proprietary solutions can't beat. The fact that
BGE is leveraging a wide range of products from Oracle’s open
solution set, including Oracle Utilities Meter Data Management,
will help provide customers with superior service while enabling
smarter energy consumption,” said Quentin Grady, senior vice
president and general manager, Oracle Utilities.
About Oracle Utilities
Oracle Utilities delivers the proven software applications that
help utilities achieve competitive advantage, business performance
excellence and a lower total cost of technology ownership. Oracle
Utilities integrates industry-specific customer care and billing,
network management, work and asset management, mobile workforce
management and meter data management applications with the capabilities
of Oracle’s industry-leading enterprise applications, business
intelligence tools, middleware and database technologies. Oracle
Utilities enables its customers to adapt more nimbly to market deregulation,
meet ever-evolving customer demands, and deliver on commitments
to environmental conservation. For more information, visit www.oracle.com/industries/utilities.
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