FOR IMMEDIATE RELEASE
Tucson Electric Power Company Unifies Business Processes with Oracle® Service-Oriented Architecture Suite
Utility Seeks to Implement and Integrate New Application 36% Faster, Expects to Reduce System Maintenance by 50%

REDWOOD SHORES, CA;. April 22, 2008 Oracle today announced that Tucson Electric Power Company implemented Oracle(r) Service-Oriented Architecture (SOA) Suite - a component of Oracle Fusion Middleware - to integrate its various business applications and establish new services rapidly with reusable Web services.

Using Oracle SOA Suite, Tucson Electric Power Company expects to implement and integrate new applications 36% faster and reduce time spent on supporting and maintaining the system by 50%.

Tucson Electric Power Company provides energy services in a regulated market and is focused on controlling costs while expanding IT services to increase business efficiency. The utility's IT infrastructure includes hundreds of specialized application interfaces and lacked a unified process for implementing new applications to deliver new services. To reduce IT complexity and administration requirements - and accelerate new application implementations - Tucson Electric Power Company selected Oracle SOA Suite to create a single enterprisewide integration environment.

Tucson Electric Power Company worked with E2E Consulting, using Oracle Fusion Middleware - including Oracle SOA Suite - to integrate its STORMS Work Management application with the Oracle E-Business Suite.

This integration allowed the organization to streamline work requests sent from STORMS to Oracle Projects and to track project costs more efficiently. The STORMS application enables the organization to rapidly assign field crews to restore electricity service and make repairs caused by storm damage.

Oracle SOA Suite helps eliminate customized application integration requirements, establishing a framework of reusable components that allow Tucson Electric Power Company to simplify integration between additional work management applications and other back office systems - eliminating the requirement for custom, "hard wired" interfaces.

"Oracle SOA Suite provides the flexibility we need to integrate applications quickly and cost-effectively. As an existing Oracle customer, we liked using the same vendor for support. After evaluating integration packages from BEA, IBM and Oracle, we felt Oracle SOA Suite was the best choice for our company. We expect to see significant benefits using Oracle SOA Suite. The less time and fewer resources that we spend on developing and managing customized application interfaces frees staff to work on forward-looking projects. The end result supports our goal to use invested capital as effectively as we can, reduce expenses and expand services," said Steve Rissler, manager, Information Systems, Tucson Electric Power Company.

"Utilities and other organizations are focused on rapidly delivering new services while decreasing costs. Oracle SOA Suite delivers value by empowering organizations to create new applications rapidly and establish a flexible application infrastructure that eliminates costly and time-intensive integration requirements. We recognize Tucson Electric Power Company for its commitment to expanding its services and reducing complexity to better serve its customers," said Quentin Grady, senior vice president and general manager, Oracle Utilities.

About Oracle Utilities
Oracle Utilities delivers the proven software applications that help utilities achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, middleware and database technologies. Oracle Utilities enables its customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands, and deliver on commitments to environmental conservation. For more information, visit www.oracle.com/industries/utilities.

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