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FOR IMMEDIATE RELEASE
JEA Goes Live with Customer
Information System Migration
BearingPoint Completes
17-Month Customer Information System Upgrade Project
MCLEAN, VA.- February 05, 2008 -BearingPoint,
Inc. (NYSE:BE), one of the world’s largest management and
technology consulting firms, today announced completion of a Customer
Information System (CIS) Upgrade project at Florida-based utilities
company Jacksonville Electric Authority (JEA), the eighth-largest
community-owned electric utility in the United States.
In 2006, JEA decided to move to a billing system that would be
virtually free of baseline customizations – the previous system
had extensive customizations that hindered long-term maintenance
of the product - enhancing functionality while eliminating the expense
and maintenance of several auxiliary applications, such as cashiering
and loan billing programs.
BearingPoint completed a comprehensive analysis of the utility’s
CIS in 2006, and was then chosen to help JEA upgrade to the Oracle®
Customer Care and Billing solution from the utility’s existing
PeopleSoft-based Revenue Management Platform. The CIS is responsible
for billing, customer management, credit and collections, field
orders (related to service requests), meter inventory and meter-read
data.
“The go-live has gone incredibly well,” said Bruce
Dugan, the project leader for the system upgrade. “JEA has
not had a major technology project go more smoothly in the past.
The updated Customer Care and Billing application continues to perform
even better than we had anticipated.”
The JEA electric system currently serves more than 450,000 customers
in Jacksonville, Florida and parts of three adjacent counties. JEA's
water system serves more than 290,000 water customers and 230,000
sewer customers, or more than 80 percent of all water and sewer
utility customers in the Jacksonville, Florida service area. Independent
of this engagement, BearingPoint has worked with JEA on numerous
other successful projects over the past six years.
“BearingPoint’s proven depth of expertise in the global
utilities sector, as well as our world class skill set in delivering
innovative consulting services to clients, were integral to a successful
go-live at JEA,” said Phillip Daniele, a managing director
in the BearingPoint Utilities practice. “A key component to
the success of the Upgrade project was the teamwork demonstrated
by the numerous parties involved in the project. To deliver a project
of this size, with minimal impact on the JEA business community,
required careful coordination between the JEA functional and technical
teams, the BearingPoint systems integration team, as well as groups
from Oracle and JEA’s other vendors.”
BearingPoint provides a wide range of management and technology
consulting services to clients around the world including strategy,
system implementation, staff augmentation, offshore services, business
case development, and process improvement support. In utilities,
BearingPoint provides solutions for its clients’ most pressing
issues, such as integration of consolidating utilities, upgrading
IT applications to supported versions, and maintenance optimization.
About BearingPoint, Inc.
BearingPoint, Inc. (NYSE:BE) is one of the world's largest providers
of management and technology consulting services to Global 2000
companies and government organizations in 60 countries worldwide.
Based in McLean, Va., the firm has more than 17,000 employees focusing
on the Public Services, Financial Services and Commercial Services
industries. BearingPoint professionals have built a reputation for
knowing what it takes to help clients achieve their goals, and working
closely with them to get the job done. Our service offerings are
designed to help our clients generate revenue, increase cost-effectiveness,
manage regulatory compliance, integrate information and transition
to “next-generation” technology. For more information,
visit the company's Web site at www.BearingPoint.com.
Some of the statements in this press release constitute “forward-looking
statements” within the meaning of the United States Private
Securities Litigation Reform Act of 1995. These statements are based
on our current expectations, estimates and projections. Words such
as “will,” “expects,” “believes”
and similar expressions are used to identify these forward-looking
statements. These statements are only predictions and as such are
not guarantees of future performance and involve risks, uncertainties
and assumptions that are difficult to predict. Forward-looking statements
are based upon assumptions as to future events or our future financial
performance that may not prove to be accurate. Actual outcomes and
results may differ materially from what is expressed or forecast
in these forward-looking statements. As a result, these statements
speak only as of the date they were made, and the Company undertakes
no obligation to publicly update or revise any forward-looking statements,
whether as a result of new information, future events or otherwise.
Trademarks
Oracle is a registered trademark of Oracle Corporation and/or its
affiliates.
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