JANUARY 17, 2008 – In record time and at approximately half of industry cost estimates, the City
of Philadelphia is live on their new billing and customer care platform - basis2. One month in front
of the original target live date and significantly under budget, the selection and implementation of
basis2 is hailed as an outstanding success for the City and for basis2. Terry Phillis the CIO for the
City of Philadelphia said "With millions of dollars having been spent on four previous efforts to
replace our legacy billing system, the success of basis2 in the City's hands is very pleasing. There was a lot of pressure on Project Ocean, though we stayed focused, kept it simple and
succeeded in implementing a state of the art system. I'm very proud of what the City and this
team has achieved with basis2."

Noteworthy to the project:

• Live on January 2nd 2008, one month in front of the initial target date and before
  mayor Street left office as promised.
• Under budget by 25%
• Less than 1/2 of the industry estimates for implementation costs
• 12 months from project engagement to live operation
• Project managed and primarily resourced by the City
• 27 Interfaces
• No modifications to the core product

Said Peter Barzen, EVP of Prophecy International "It's very pleasing to see the City rewarded for
its vision, selection of basis2 and commitment to the implementation. We’ve worked exceptionally
well together. With basis2 we are providing a compelling alternative for the customer care and
billing market. The significant risk for the City was to have dismissed the opportunity to do it
differently with basis2."

Basis2 has been architected to allow its customers, partners and 3rd parties to approach the CIS
implementation through configurations as opposed to customizations. This enabled the City of
Philadelphia to take ownership of the project, manage costs and minimize risk.

Terry Phillis has been selected to speak at this years CS conference on the City’s strategy and
experience in implementing a new CIS.

About the City of Philadelphia
Philadelphia is one of the oldest and most historically significant cities in the United States and
during part of the 18th century was the first capital and largest City. The Philadelphia metropolitan
area is one of the largest in the U.S. The population served by the Water System is approximately
1.653 million people and the population served by the Wastewater System is approximately 2.199
million people.

About basis2
Prophecy International, the authors and owners of basis2, have over 14 years experience in the
utilities industry. The BASIS suite is used by a number of leading utilities in Australia, Asia, the UK
and the USA. It is function-rich and flexible, suited to both the commercial and public sector
markets.

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