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FOR IMMEDIATE RELEASE
PSE&G Selects Metavante
for Integrated Customer Communications Solutions
Metavante CSF Designer and FasTest to integrate
with SAP application and move customer communication and document
design onto the desktop
MILWAUKEE, WI., January 16, 2008 – Metavante
(NYSE: MV), a leading provider of banking and payments technology,
today announced that the Public Service Electric and Gas Company
(PSE&G) has selected Metavante’s CSF Designer and FasTest.
Metavante’s technology will enable PSE&G to significantly
expand its customer communication capabilities by developing dynamic,
personalized, print and Internet-enabled communications - such as
bills, statements, letters, notices and direct mail - for its utility
customers in New Jersey.
PSE&G is New Jersey’s largest provider of gas and electric
service, servicing nearly 1.7 million gas customers and 2.1 million
electric customers in more than 300 urban, suburban and rural communities,
including the state’s six largest cities.
Metavante is providing a customer communication and document design
solution that will integrate with PSE&G’s SAP Customer
Care System (CCS). By using CSF Designer, PSE&G will create
and deliver customized bills, letters, and notices on SAP’s
platform, creating a unified solution for managing customer communications.
FasTest adds additional efficiency by shortening the testing time
of new documents.
With CSF Designer, PSE&G’s users will be able to produce
and integrate customized documents with personalized customer communications
through any of the standard output delivery channels, including
the electronic presentment of bills and statements.
“The design and delivery of the SAP Customer Care System,
which replaces the PSE&G legacy Customer Information System,
drove our needs for a document composition system,” said Rebecca
Snead, Process Analyst, PSE&G. “Using Metavante CSF Designer
and FasTest places a powerful desktop tool at the fingertips of
PSE&G professionals, who are tasked with designing and generating
a broad array of customized documents, letters, notices, bills and
statements. Furthermore, we can target customers with new one-to-one
marketing messages and graphics, as well as create individualized
messages from the data and customer profiles in our CCS system.
The ability to integrate with SAP was also a key consideration in
our decision.”
“Metavante CSF Designer and FasTest leverage PSE&G's
integrated systems environment, extending their technology investment,
increasing the ease of use, and reducing the cost of integrating
recurring documents or individual, on-demand customer communications,”
said Brian Hurdis, president, Metavante Image Solutions.
A Metavante Image Solutions product, CSF Designer is the premier
customer communications tool for more than 300 clients in diverse
industries from banking and financial services to utilities and
insurance. Metavante Image Solutions provides comprehensive solutions
that help banks and businesses transition from paper to electronic
payments and image processing. Solutions that can be delivered in-house
or outsourced include distributed capture, check and remittance
processing, fraud detection, as well as document and report management.
Customers encompass organizations of all sizes from de novo banks
to the world’s largest financial institutions and corporations.
About Public Service Electric and Gas Company
Public Service Electric and Gas Company (PSE&G) is New Jersey’s
oldest and largest regulated gas and electric delivery utility,
serving nearly three-quarters of the state’s population. PSE&G
is the winner of the ReliabilityOne Award for superior electric
system reliability. PSE&G is a subsidiary of Public Service
Enterprise Group Incorporated (PSEG) (NYSE:PEG), a diversified energy
company (www.pseg.com).
About Metavante
Metavante Technologies, Inc. (NYSE: MV) is the parent company of
Metavante Corporation. Metavante Corporation delivers banking and
payments technologies to over 8,600 financial services firms and
businesses worldwide. Metavante products and services drive account
processing for deposit, loan and trust systems, image-based and
conventional check processing, electronic funds transfer, consumer
healthcare payments, electronic presentment and payment, business
transformation services and payment network solutions including
the NYCE Network, a leading ATM/PIN debit network and provider of
mobile financial services. Metavante (www.metavante.com) is headquartered
in Milwaukee. Metavante and CSF are registered trademarks of Metavante
Corporation, which is the principal subsidiary of Metavante Technologies,
Inc. FasTest is a trademark of Metavante Corporation.
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