FOR IMMEDIATE RELEASE
Japan’s Diamond Power
Utilizes Itron’s IEE Customer Care
Software Tool Gives
Large Power Customers Online Access to Consumption Data
LIBERTY LAKE, WA. November 29, 2007 - Itron (NASDAQ:
ITRI) announced a multiple-year contract today with Diamond Power
to host a Japanese language-enabled version of its Itron Enterprise
Edition™ Customer Care solution. As one of Japan's largest
Power Producer and Suppliers (PPS), Diamond Power provides both
extra-high and high-voltage electricity service to more than 100
commercial and industrial customers.
Diamond Power's service area currently centers on the economically
vibrant regions of Kanto, Chubu, and Kansai. The company will use
the hosted Itron software to provide its customers with new tools
to analyze and manage electricity consumption.
Mr. Atsushi Suzuki, head of the Power Sales and Customer Support
Group for Diamond Power, comments, "Our customers can utilize
this system effectively to manage and perform comparative analyses
of electricity use, leading to improved operational efficiency and
cost reductions."
James Spencer, Itron's Managing Director for Asia, said, "IEE
Customer Care provides Diamond Power and its customers with the
ability to perform important analyses to improve operations and
customer service—an increasingly important capability in Japan's
deregulating energy market."
Built on Itron's Enterprise Edition (IEE) platform, the Customer
Care software solution offers energy providers a robust web-based
tool for delivering a higher level of service and value to large
commercial and industrial accounts by putting metering-based consumption
data to work for the customer.
Among other mission-critical functions, the software generates
“what-if” cost analysis reports that allow energy managers
at Diamond Power to compare various rate and demand scenarios. The
IEE Customer Care solution expands the value that Diamond Power
may gain from customer load data, provides online access to utility
cost and meter information, and helps to keep Diamond Power’s
customers informed about detailed energy consumption at multiple
facilities based on historical load data.
"We are pleased to work with Diamond Power on this critical
aspect of its power supply and metering operations," said Spencer.
"This technology will provide cost benefits to both Diamond
Power and its customers. The implementation of the IEE Customer
Care software at Diamond Power reinforces Itron's long-standing
commitment to provide solutions to meet the challenges associated
with deregulation in Japan’s electric utility industry."
About Itron Inc.
Itron Inc. is a leading technology provider to the global energy
and water industries. Itron Inc. consists of Itron in North America
and Actaris outside of North America. Our company is the world’s
leading provider of metering, data collection and utility software
solutions, with nearly 8,000 utilities worldwide relying on our
technology to optimize the delivery and use of energy and water.
Our products include electricity, gas and water meters; data collection
and communication systems, including automated meter reading (AMR)
and advanced metering infrastructure (AMI); meter data management
and related software applications; project management, installation,
and consulting services.
About Diamond Power
Diamond Power Corporation is one of Japan’s largest Power
Producer and Suppliers, and is a wholly owned subsidiary of Mitsubishi
Corporation, one of Japan’s leading corporations. Diamond
Power provides both extra high and high voltage electricity to over
100 commercial and industrial customers, and is headquartered in
Tokyo, Japan. Diamond Power and the Diamond Power logo are trademarks
of Diamond Power Corporation.
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