ATLANTA, GA; August 21, 2007 – Ventyx™, the leading Service Delivery Management (SDM) solution provider, today announced a significant new contract with PPL Electric Utilities. PPL selected the Service Suite enterprise workforce management solution from Ventyx to enhance the efficiency of scheduling, dispatch and wireless communication for its entire field workforce.

PPL Electric Utilities delivers electricity to approximately 1.4 million customers across a 10,000-square-mile area in Central and Eastern Pennsylvania. The utility maintains more than 48,000 miles of transmission and distribution lines across its 29-county service territory and is investing more than $1.4 billion in improvements to its delivery system over the next five years in order to maintain and improve reliability.

As part of its efforts, PPL Electric Utilities is replacing the manual processes it uses to support outage, maintenance and construction work, as well as the disparate software solutions used for service management, with an advanced enterprise workforce management software solution. After researching potential solutions, the company chose Service Suite 8.0 from Ventyx over numerous competitor solutions.

"Our employees work hard to ensure the highest quality service to our customers,” said David G. DeCampli, president of PPL Electric Utilities. "One of the ways we are looking to improve service is by investing in tools our employees can use to do their jobs more efficiently.”

A key priority in selecting a solution was the ability to optimize customer service processes. PPL Electric Utilities has consistently received high marks in independent studies of customer satisfaction and wants a system that will help ensure that field workers arrive at job sites in a timely manner and perform their work as efficiently as possible. Service Suite 8.0 can help them achieve this by providing advanced dispatching features such as street-level routing and map-based graphical displays.

"Leading companies like PPL Electric Utilities understand that a utility's performance is measured not only by the reliability of its distribution system, but by the satisfaction of its customers,” said Ventyx President and CEO Greg Dukat. "So, like other world-class Ventyx clients, PPL has taken a holistic approach to service -- simultaneously working to optimize customer satisfaction and management of their resources. Only Ventyx can provide a comprehensive Service Delivery Management solution designed to support this approach, and we are proud to list the company among our growing list of utility clients that are realizing the SDM advantage.”

About PPL Electric Utilities
PPL Electric Utilities, a subsidiary of PPL Corporation of Allentown, Pa., delivers electricity to than 1.4 million customers in Eastern and Central Pennsylvania. For more information, visit www.pplelectric.com.

About Ventyx
Ventyx is the leading provider of proven Service Delivery Management solutions which enable utility, communications and other commercial field service organizations to optimize the management of their customers, workforce, spare parts inventory, equipment, tools and documentation -- empowering organizations to maximize efficiencies in their customer relationships, facilities, workforce and field service operations. With offices in North America, Europe, the Middle East and Asia-Pacific, the company has more than 400 clients in select asset-intensive service-based industries. For more information, visit our Website at www.ventyx.com.

Ventyx is a trademark of Ventyx Inc. Other company and product names may be trademarks of the respective companies with which they are associated.

# # #