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News 2007

 

CONTACT INFORMATION

Systems & Software
www.systemsandsoftware.net

Jennifer Havey, Marketing Communications Manager
Jennifer.Havey@systemsandsoftware.net


FOR IMMEDIATE RELEASE
Systems & Software to Unveil Next-Generation CIS Solution at CIS Conference 31
enQuesta™ 3e empowers utilities with cutting-edge tools that redefine efficiency,
technology and functionality

COLCHESTER, VT, May 17, 2007 - Systems & Software, Inc., a leading Customer Information System (CIS) Solution provider for utilities, announced today that their next-generation software solution enQuesta™ 3e will be unveiled at the CIS Conference 31 on May 21 in Orlando, Florida.

With a combination of enhanced business performance, outstanding usability and cutting-edge technology built using service-oriented architecture (SOA), enQuesta™ 3e has already demonstrated its success with utilities. Early supporters of the solution include the City of Atlanta, SEMCO Energy Gas Company, Sunrise Water Authority, and Marquette Board of Light & Power.

enQuesta™ 3e represents three powerful themes: Efficiency, Enabling Technology and Enterprise Solutions. Utilities are provided with the tools needed to manage operations efficiently and cost-effectively with additional workflow capabilities, enhanced billing options and user interface improvements. With enQuesta™’s SOA enabling technology, utilities are empowered to integrate and streamline their processes and systems. New enterprise capabilities will help utilities extend customer self-service and improve revenue cycle management with electronic bill presentment and payment, while helping to manage consumption and support growth of new services.

"We are extremely pleased to see the performance our customers are realizing with enQuesta™ 3e. Its industry-leading advances are the culmination of work we have performed with and for many of our customers." said Rich Elmore, Senior Vice President, Systems & Software. "This further demonstrates our commitment to extend our enterprise solutions beyond the traditional CIS footprint."

About Systems & Software, Inc.
Systems and Software, Inc. is a strategic billing, customer service and customer information system (CIS) solution provider to utilities throughout North America. Their trademark offering, enQuesta™, was built on the expertise and knowledge gained from helping utilities in streamlining their strategic goals and exceeding customer expectations while driving operational excellence. enQuesta™ offers advanced customer information features, billing, meter management, revenue management, field services management, GIS integration, customer self-service and business intelligence and reporting. Systems & Software, Inc. supports customer care operations with millions of transactions per month throughout North America. For more information on how Systems & Software, Inc. and enQuesta™ empower the utility industry, visit our website at www.systemsandsoftware.net

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