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CONTACT INFORMATION
Exstream Software
www.exstream.com
FOR IMMEDIATE RELEASE
Exstream Software Announces
General Availability of Dialogue Live for Intelligent, Interactive
Document Applications
First Solution that
Fully Integrates Interactive Documents Completed in the Field with
Corporate Document Production and Fulfillment
May 2, 2007 - Exstream Software, Inc. today announced
the general availability of Dialogue LiveTM, groundbreaking new
software that provides companies with a common infrastructure for
managing the editing of all types of interactive documents across
the enterprise. Fully integrated with Exstream’s market-leading
enterprise document automation Dialogue 6.0 software for high-volume
and on-demand production of personalized customer communications,
Dialogue Live is ideal for companies in all industries that want
to provide customer-facing employees with the flexibility and autonomy
they need to complete interactive, point-of-need, personalized documents
for clients, while ensuring accuracy and costs are controlled through
centralized production and fulfillment. Companies benefit by eliminating
manual fulfillment processes and point solutions used by branch
office employees, resulting in more productive employees, significantly
reduced costs, less strain on IT resources, fewer calls to customer
service, and happier customers, who benefit from more relevant,
timely, and accurate communications.
Sales representatives, agents, brokers, customer service representatives,
and other branch office personnel can use the Dialogue Live Editor
on their desktop or through a web browser to complete personalized
correspondence, proposals, contracts, e-forms, and other types of
interactive document applications designed and deployed in the Dialogue
6.0 design environment. Context-sensitive help and interview pages
guide users through completion of the Live document. Certain sections
pre-fill with pre-approved content according to what the user selects,
while other sections allow the user to include personalized text
and graphics. Automatic revision tracking and
the “change review” panel speed the approval process.
Edited documents can be processed by Dialogue 6.0 to drive fulfillment,
update corporate systems, trigger events, direct the creation of
other documents, or be used as content within other documents, which
could be output in any format (such as AFP, PDF, and PostScript).
"Much as Dialogue leap-frogged document creation technology
when it was first introduced in November 1999, we believe Dialogue
Live will change the way enterprises approach interactive document
solutions," said Neal Gottsacker, vice president of product
management for Exstream. "It is a much anticipated solution
for speeding time to market of field-created communications, while
allowing companies to control content, costs, and fulfillment at
the corporate level. Four early adopter customers are already using
Dialogue Live, and we have a strong pipeline that's been waiting
for our generally available version. It is very exciting."
About Exstream Software
Ranked among the world’s fastest growing technology companies,
Exstream Software provides enterprise software solutions for businesses
around the world to streamline document creation processes and produce
higher quality, relevant communications of all types for delivery
through print/mail and online channels. Companies in the financial
services, insurance, healthcare, service provider, telecommunications,
utilities, travel and hospitality, retail, government, and other
industries benefit by getting communications to market as much as
85%faster, reducing document production costs up to 80%, and as
much as tripling customer response.
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