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CONTACT INFORMATION
FOR IMMEDIATE RELEASE
SSPL Unveils Upgrade of Enterprise Business Intelligence for
Customer Care & Billing, Enabling Utilities to Receive Near-Real-Time
Data
SAN FRANCISCO, CA., September 13, 2006 - SPL WorldGroup
has released an upgrade of its popular Enterprise Business Intelligence
(EBI) for Customer Care & Billing (CC&B) software. SPL is
a leading provider of strategic utility management software solutions
to the global utility market.
“This upgrade, version 2.0.1, provides the option of receiving
near-real-time extracts in a continuous stream,” said Brian
Owenson, sr. director, product management for SPL. “This is
particularly important for companies that are using EBI for time-sensitive
applications like monitoring outages.”
SPL EBI is designed to bridge the gap between customer information
and strategic initiatives. Utilities can use SPL EBI to accelerate
the analysis of data on revenues, collections, billed usage, service
levels, churn and other areas of the business. It lets companies
drill down into data to uncover the root causes of problems, enabling
them to develop timely and reliable solutions.
”A number of forward-thinking utilities—including PowerSeraya
Ltd., Barbados Power & Light, and Trinity Electric Cooperative—have
selected SPL EBI to stay ahead of developments in a fast-changing
business. EBI is designed to put information in the hands of decision-makers
quickly and with much less risk than is normally associated with
data warehouse projects,” Owenson said.
“The upgrade we’re announcing today will further enhance
the usefulness of this cost-effective, configurable and scalable
product,” he said.
About SPL
SPL delivers the proven software applications that help utilities
around the world achieve competitive advantage and excellence in
business performance, while ensuring a lower total cost of technology
ownership. SPL solutions in customer care and billing, enterprise
asset and work management, mobile workforce management, and outage
and distribution management are specifically designed for energy,
water, and service companies. Working with systems-integration and
technology partners around the world, SPL has an unparalleled record
of implementation success. SPL focuses on clients' return on investment
and fosters long-term relationships based on confidence and trust.
© 2006 SPL WorldGroup, Inc. All Rights Reserved. SPL is
a trademark owned by SPL WorldGroup B.V. or its subsidiaries. SPL
is registered as a trademark in the United States and in certain
other jurisdictions. All other trademarks and brand, product and
company names herein are used for identification purposes only and
are the property of their respective owners.
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