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CONTACT INFORMATION
Blue Heron Consulting
www.BlueHeron-Consulting.com
Ken Rybka
kenrybka@blueheron-consulting.com
FOR IMMEDIATE RELEASE
Blue Heron Completes PeopleSoft
CIS/ERM Upgrade at Benton PUD
ROCHESTER, N.Y. July 14, 2006 - Blue Heron Consulting
Corporation, is pleased to announce the successful upgrade of the
PeopleSoft Enterprise Revenue Management (ERM) system - formerly
the PeopleSoft Customer Information System (CIS) - to version 8.95
at Benton PUD (www.bentonpud.org). Blue Heron Consulting led the
combined Benton PUD and Blue Heron team through all phases of the
implementation. Benton PUD went live with PeopleSoft CIS/ERM v8.95
on Monday, May 8, 2006.
“Blue Heron's experience with public utilities was a valuable
resource for Benton PUD,” said Sarah Hahn, Project Manager
at Benton PUD. “They understood our needs and requirements
and used their experience to help us redesign our business processes
to eliminate several inefficiencies. Their detailed methodology
and well designed project templates enabled us to have a very smooth
and manageable CIS upgrade. Even after we went live, Blue Heron
worked with us through a remote VPN connection to resolve a problem
with our customer refund interface to our PeopleSoft Accounts Payable
module. That kind of follow-up support has been a great help.”
Blue Heron's role as the PeopleSoft CIS/ERM integrator at Benton
PUD strengthens its leadership position in providing CIS/ERM consulting
and systems integration services to the municipal utility market.
The firm is recognized as one of the premier CIS/ERM integrators
in the world, with utility clients throughout North America and
Europe.
About Blue Heron Consulting Corporation
Founded by experienced utility professionals, Blue Heron
is a management consulting and technology services firm specializing
in customer care and billing solutions. Objectively and affordably,
Blue Heron Consulting delivers the premium consulting and outsourcing
expertise to help businesses of all sizes realize their maximum
value. For more information about the Rochester, N.Y.-based firm,
visit www.BlueHeron-Consulting.com.
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