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CONTACT INFORMATION
FOR IMMEDIATE RELEASE
Barbados Light & Power Chooses SPL Customer Care & Billing
Solution, Citing Functionality as Key Criterion
SAN FRANCISCO, May 2, 2006 — Barbados Light
& Power Company Limited (BL&P) has selected the SPL Customer
Care & Billing (SPL CC&B) solution to serve its over 100,000
residential and commercial customers.
In addition to the basic CC&B system, BL&P chose to add
SPL’s Case Management, Enterprise Business Intelligence and
Archiving modules.
“We have a customer information system that we built in-house
over 15 years ago that has served us well over the years and continues
to meet most of our needs. However, as technology advances and the
needs of our customers continue to grow, we think the time is right
to make a change,” said Hal Hunte, BL&P Customer Services
Manager. “When we decided to purchase a system rather than
try to upgrade our present one, we wanted a product that was very
configurable to our needs.”
“We used a number of criteria: functionality, pricing, and
background of the company in our selection process,” Hunte
continued. “Functionality carried the greatest weight for
us. We wanted a product that was very functional and very configurable,
and we think that is what SPL CC&B offers us.”
Hunte also said that the opportunities for integration built into
the SPL platform mean that it will be easy for BL&P to add SPL’s
Outage Management System if a decision is made to go in that direction.
“That was very attractive to us,” Hunte said.
Jeff Valadez, SPL’s regional director for Latin America/Caribbean
said, “BL&P is viewed as a leader among electric distribution
systems in the Caribbean, and we are honored to have them as part
of the SPL family.”
“We are very pleased that BL&P placed a high value on
SPL CC&B’s functionality and upgradeability,” said
Quentin Grady, senior vice president & general manager, Americas
for SPL. “It’s another endorsement of SPL’s philosophy
of offering fully integrated yet scalable solutions that can fulfill
a wide variety of needs for utilities all over the world.”
About Barbados Light & Power Co. Limited
BL&P, an investor-owned utility, has over 94,000 residential
customers, 15,000 commercial and industrial customers and 25,000
streetlights. Installed generation capacity from steam, diesel and
gas turbine units totals over 230 megawatts. The vision of the company
is “to be the best small island electrical utility in the
world.”
About SPL
SPL (www.splwg.com) delivers the proven software applications that
help utilities around the world achieve competitive advantage and
excellence in business performance, while ensuring a lower total
cost of technology ownership. SPL solutions in customer care and
billing, enterprise asset and work management, mobile workforce
management, and outage and distribution management are specifically
designed for energy, water, and service companies. Working with
systems-integration and technology partners around the world, SPL
has an unparalleled record of implementation success. SPL focuses
on clients' return on investment and fosters long-term relationships
based on confidence and trust. Visit SPL at www.splwg.com or call
+1-866-468-6775 (San Francisco), +33-1-4445-6600 (Paris), or +61-2-8258-8200
(Sydney). Within the US and Canada, call +1-800-275-4775.
© 2006 SPL WorldGroup, Inc. All Rights Reserved. SPL is
a trademark owned by SPL WorldGroup B.V. or its subsidiaries. SPL
is registered as a trademark in the United States and in certain
other jurisdictions. All other trademarks and brand, product and
company names herein are used for identification purposes only and
are the property of their respective owners.
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