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CONTACT INFORMATION
Hansen Information Technologies
www.hansen.com
Juli Rose
juli.rose@hansen.com
FOR IMMEDIATE RELEASE
Commonwealth of Puerto
Rico Municipal Collection Center (CRIM) Selects Hansen’s Billing
& Tax Solution to Manage and Bill 1.2 Million Accounts
RANCHO CORDOVA, California - March 3, 2006 - Hansen
Information Technologies (Hansen®) today announced that a team
consisting of Hansen and partner Rock Solid Technologies was selected
by the Commonwealth of Puerto Rico Municipal Collection Center (CRIM)
to provide a comprehensive billing and tax management solution for
the entire Commonwealth of Puerto Rico. The team of Hansen, a leading
provider of software solutions for government, and Rock Solid, based
in San Juan, Puerto Rico, was selected to provide application software
and professional services to CRIM to streamline all aspects of their
billing and tax management processes.
“The Hansen software will be used by all 78 municipalities on
the island, including nine regional offices and the main central office
in San Juan, which will make this Hansen’s largest billing and
tax customer with 1.2 million accounts billed per cycle,” said
Carlos Thomas, Director of Billing & Tax with Hansen. “Our
project team, together with Rock Solid Technologies, will provide
the Hansen system to about 1,200 users.”
The Hansen team will be replacing CRIM’s legacy system, which
generates over $800 million in revenue annually, and convert five
years worth of CRIM account data. The solution will be integrated
into their current financials system (Oracle), which will allow for
accurate reporting and disbursement of funds to the 78 municipalities.
CRIM has not determined whether the Hansen system will be deployed
on an SQL Server or an Oracle database; the Hansen system runs on
either. CRIM estimates the peak user count will be just over 1,000.
"CRIM's main goal is to dramatically improve the services
we provide to our clients,” said Norman Foy, Executive Director
of CRIM. “We believe Hansen's superior product coupled with
Rock Solid's local presence will allow us to achieve our goal."
The Hansen software products that will be used in CRIM are Billing,
Tax Administration & Management, Personal Property Tax, Cashiering,
Customer Service Call Center, and Hansen Reporting Services (Crystal
Reports).
About CRIM
CRIM is the organization responsible for the collection of all municipal
property and personal taxes in the Commonwealth of Puerto Rico.
It was created in 1991 as part of a municipal reform that was intended
to position municipalities closer to their primary sources of revenue.
CRIM provides fiscal services to 78 municipalities and, as a municipal
organization is responsible for the segregation, appraisal, notification,
and collection of real and personal property taxes and the distribution
of public funds provided by the sources defined by law It manages
approximately 1.2 million properties and generates in excess of
$800 million in revenue. For more information, please visit CRIM’s
Web site at www.crimpr.net.
About Rock Solid Technologies
Rock Solid Technologies, Inc. is a software solutions company, providing
IT consulting, development, implementation and support of custom-made
software applications. Their customers include government agencies
and private enterprises. Rock Solid has implemented re-engineering
projects, software deployment, security software implementations,
and development for HR and payroll systems. For the past three years,
they have recruited computer engineers from the University of Puerto
Rico Mayagüez (UPRM) campus. Over 50% of their staff graduated
from UPRM. Today, they employ over 50 professionals, most of them
Microsoft Certified Professionals including 10 Microsoft Certified
System Developers, and several Microsoft Certified System Engineers,
7 PMP certified by PMI, Microsoft Certified Data Base Administrators
and Microsoft Certified trainers. For more information, please visit
Rock Solid’s Web site at www.rocksolid.com.
About Hansen Information Technologies
Hansen is the world's leading provider of Enterprise Resource Planning
(ERP) applications that help manage the operations of government.
Hansen's integrated suite of performance management solutions include
Enterprise Asset Management (EAM), Building Permit, Business Licensing,
Business Intelligence, CIS Billing, Citizen Relationship Management
(CRM), Code Enforcement, Financials, GIS, HR & Payroll, Property
Tax, Timesheet Reporting, Transportation and Web Portal applications.
Major customers include 15 of the 25 largest city and county governments
in the United States. Headquartered in Rancho Cordova, California,
the company employs over 250 people with offices in Auckland, London,
Melbourne, Mississauga, Perth, and Sydney. For more information,
please visit Hansen's Web site at www.hansen.com.
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