|
|
|
CONTACT INFORMATION
Extream Software
www.exstream.com
Kelley Sloane VP, Marketing
859-296-0600 X6215
Patricia Kilgore, President
Sterling Marketing Group
630-690-5500 X223
FOR IMMEDIATE RELEASE
Ista Shared Services in Germany
Reports High Satisfaction with Exstream Software's Dialogue for Personalized
Document Production
November 1, 2005 - Exstream Software, Inc. announced
today that Ista Shared Services, a utility product and service provider
headquartered in Germany, is a satisfied user of Dialogue for the
production of all its bills across the enterprise. With operations
in 80 locations across Europe, USA, Scandinavia and China, Ista
selected Dialogue in 2004 to bring personalization on a mass scale
to all of its standard documents and bills. To date, Dialogue has
produced 60 million personalised pages for Ista.
Ista's requirements included powerful formatting capabilities,
strong support for AFP data streams, and local customer service.
More importantly, Ista needed a document production system with
high performance that could easily integrate with its existing hardware
and software systems. Exstream's Dialogue fulfilled these criteria
and scored nine out of a possible ten points in Ista's evaluation—outperforming
every other solution on price, performance and innovation.
“One of the benefits we looked for in a new software system
was a demonstrable return on investment (ROI),” said Ingo
Mette, systems engineer at Ista. “Of all the personalized
document creation solutions we evaluated, Exstream's Dialogue demonstrated
this most effectively for our business. To date, 60 million pages
have been generated using Dialogue, from consultant statements to
meter cards. We have found this to be a high performing and easy-to-use
solution.”
After a smooth implementation last year, Ista continues to be impressed
with the flexibility of Dialogue and its breadth of application
across the enterprise.
“We are pleased that Ista is taking full advantage of Dialogue’s
enterprise capabilities,” said Jiri Krejci, director of Exstream
Central and Eastern Europe (CEE). “Ista's implementation is
proof that a tangible ROI can be achieved using a single platform
for mass personalization of an organization's communications.”
About Ista Shared Services
Headquartered in Munster, Germany, Ista provides recording and accounting
services for energy, water and other incidental household costs;
including meter delivery, installation, accounting and billing.
Ista operates in 80 locations in Europe, USA, Scandinavia and China.
About Exstream Software
Headquartered in Lexington, Kentucky, USA, Exstream Software provides
a single platform for businesses around the world to create and
manage higher quality, fully personalised customer communications
of all types for delivery through batch, real-time and interactive
channels. Companies in the financial services, insurance, service
provider, telecommunications, utilities and other industries benefit
by getting communications to market as much as 85 percent faster,
reducing document production costs up to 80 percent, and as much
as tripling customer response.
For more information about Exstream Software and its market-leading
Dialogue enterprise personalization software, visit www.exstream.com,
or contact Exstream at 859-296-0600 or info@exstream.com.
# # #
|
|
