CONTACT INFORMATION

Nexus Energy Software
www.nexusenergy.com

Bob Whittemore
BWhittemore@nexusenergy.com

Wellesley MA, October 28, 2005 – As high winter heating bills loom in the coming months, 40 utilities and public agencies serving more than 50% of the nation’s households are offering their customers Internet support to better manage their electricity and natural gas costs, using customized versions of the ENERGYprism® Home Energy Center™ software suite. “More than five million households have examined their energy usage on one of these websites,” remarked Harvey Michaels, CEO of Nexus Energy Software, developer of ENERGYprism. “These integrated energy management tools put utility customers in control by giving them options, including a full energy analysis, pertinent calculators and important links to money-saving programs.” A list of these utilities and links to the pertinent utility and public agency web pages can be found on www.nexusenergy.com.

MidAmerican Energy, which received the highest customer satisfaction ranking in the Midwest in the 2005 J.D. Power and Associates Residential Gas Utility Customer Satisfaction Study, is promoting the use of its version of Home Energy Center in preparation for this winter’s predicted high energy bills. “Conserving energy through the use of our Nexus Web tools is No. 1 on our top 10 energy-saving tips for the heating season,” said Donna Backstrom, Energy Efficiency Specialist at MidAmerican. “We are advising our customers that, as a result of rising natural gas prices, there will be increases in their energy bills this fall and winter. Because of this, through heavy promotion we are driving customers to these tools to manage their energy usage.”

The Home Energy Center is part of an integrated set of Nexus products that include advanced bill and meter analytics to support customer service, forecasting, and other utility business processes. 28 representatives of Nexus clients met in Boston last month for the fifth ENERGYprism Marketing User Group (MUG) – a forum where utilities share best practices and brainstorm with peers from other utilities who are facing the same challenges. A highlight of the MUG were presentations by Puget Sound Energy and PG&E that demonstrated that Nexus ENERGYprism customer care tools dramatically increased Home Energy Center usage rates.

“The way ENERGYprism ties energy efficiency to the bill and puts this into context creates something very special in terms of interest and participation levels,” remarked David Bonnett, Vice President of Product Management for Nexus. “These results point to increased efficiency benefits and lowered on-peak resource requirements, as well as operational savings in customer care – 35% of those users planning to call the contact center reported that they no longer needed to call.”

In addition to the MUG forums, Nexus sponsors an annual Client Conference, as well as an Executive Forum, to encourage the exchange of ideas and marketing best practices. The 2006 Nexus Client Conference will be held March 8 -10 in Phoenix.

About Nexus Energy Software
Nexus’ proven analytics-based software solutions provide energy companies with greater customer insight and more effective customer interactions across all customer channels, while enhancing key back-office enterprise functions. Nexus’ browser-based product lines work together to transform both energy company and customer views of energy, in order to reduce costs of business services, optimize assets, and reduce natural resources required to meet demand, while becoming more responsive to customer needs.

Nexus’ solutions, in use by more than 75 energy companies worldwide, are supported by offices in Boston, San Francisco, Phoenix, and Washington DC metropolitan areas and can be viewed on-line at: www.nexusenergy.com.

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