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News 2005

 

CONTACT INFORMATION

Conversant Inc.
www.conversantinc.com

Charles Royal
206-669-8320


FOR IMMEDIATE RELEASE
Conversant Announces the Release of Custmer Watch 3.1

JOPLIN, MO, August 17, 2005 – Conversant, Inc. announces the release of Customer Watch Version 3.1, which incorporates functionality to support retailers participating in deregulated energy markets. New and enhanced functional features within Customer Watch include:

  • Customer prospecting and enrollments;
  • Market promotions and fulfillments;
  • Usage management including interval data and aggregation;
  • Bill method support and rating improvements to enable index, variable, and bandwidth pricing;
  • Collections improvements that support requirements, such as those dictated by the Home Energy Fair Practices Act (HEFPA) in New York state;
  • Tax exemptions, such as those provided for in New York Qualified Empire Zone Enterprise (QEZE) districts;
  • Interface support for the CCH 3rd party tax system.

Stan Royal, Conversant’s Chief Executive Officer said, “Customer Watch now contains the business process, pricing and transaction management functionality for any deregulated electric or gas market and supports vendor specific as well as trading partner nuances. This release provides retailers with the functionality they have been seeking, on a scalable technology platform and at an extremely competitive price.”

Market specific electric and gas functionality for Texas, PJM, New Jersey and New York is included in the release and, because the system is built using Conversant’s Versatility framework, Customer Watch is well positioned to support any and all emerging deregulated markets.

About Conversant
Conversant, recently cited by UtiliPoint International as the #1 Emerging Technology Company in the Customer Information System market place, created the first production-proven, 100% open source Java Customer Information System designed specifically for utilities. Conversant has received numerous international awards for its software architecture and innovative approach to managing customer care.





 

 

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