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CONTACT INFORMATION
Blue Heron Consulting Corporation
www.blueheron-consulting.com
Ken Rybka
kenrybka@blueheron-consulting.com
FOR IMMEDIATE RELEASE
Blue Heron Completes PeopleSoft
CIS Upgrade at Grays Harbor Public Utility District Ahead of Schedule
and Under Budget
ROCHESTER, N.Y., August 11, 2005 - Blue Heron
Consulting is pleased to announce the successful upgrade of the
PeopleSoft Enterprise Revenue Management system (formerly the PeopleSoft
Customer Information System) from V7.6 to V8.9 at the Grays Harbor
PUD (http://www.ghpud.org/ ). Blue Heron Consulting led the combined
Grays Harbor PUD and Blue Heron team through all phases of the upgrade.
The upgrade went live on July 11, 2005 one month ahead of the originally
scheduled date.
"We are extremely happy with the knowledge and workmanship
of the staff provided by Blue Heron. They were easy to work with
and had great people skills. With their assistance we were able
to bring the CIS conversion fromV7.6 to V8.9 up almost a month early."
~ Gary Geddes, Project Manager, Grays Harbor Public Utility District.
“Blue Heron’s responsibilities included business process
analysis, project team delta training, fit analysis, CIS configuration,
security upgrade support, reports, interface and customization upgrades,
testing, training, DBMS trouble shooting and post implementation
support. Each existing customization was analyzed for its appropriateness
and necessity in the new product version,” said Ken Rybka,
VP of Blue Heron Consulting. “Our consultants, combined with
the dedication and talent of the Gray’s Harbor team, produced
a win/win situation that resulted in completion ahead of schedule
and under budget.”
Blue Heron is the leading independent provider of services to the
PS CIS community. In addition to upgrades, Blue Heron provides 24x7
support, enhancements, training, project oversight and quality assurance
services to the community. Blue Heron consultants possess in-depth
knowledge of both the business and technical aspects of the PeopleSoft
CIS product. Blue Heron has hands-on experience with all versions
of the PeopleSoft CIS system including the most current version
8.95, and has successfully installed and upgraded this system for
several municipal clients.
About Blue Heron Consulting Corporation
Founded by experienced utility professionals, Blue Heron is a management
consulting and technology services firm specializing in customer
care and billing solutions. Objectively and affordably, Blue Heron
Consulting delivers the premium consulting and outsourcing expertise
to help businesses of all sizes realize their maximum value. For
more information about the Rochester, N.Y.-based firm, visit www.blueheron-consulting.com.
About Grays Harbor PUD
Grays Harbor PUD is an electric utility created by the citizens
of Grays Harbor County, Washington to serve their needs. Grays Harbor
PUD provides electric energy services to homes, business, and industry
at the lowest practical cost. Grays Harbor PUD is an innovative,
progressive service organization dedicated to serving our customers
and the community.
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