CONTACT INFORMATION

Cogsdale Corporation
www.cogsdale.com

Citrus Heights Water District began working with Westin Engineering on a Technology Improvement Master Plan in 2001. The goal of the project was to select a Customer Information System (CIS) and Financial Management System to integrate with the selected Cityworks Customer Maintenance Management System (CMMS) and ESRI’s Geographical Information System (GIS). After in-depth planning and evaluation, Citrus Heights selected Cogsdale to provide the fit, functionality and quality they had found in their CMMS and GIS systems; they were also impressed with the positive references provided by existing Cogsdale clients. Pam Peters, Project Manager with Citrus Heights, was pleased with the implementation and on-going support services received from the Cogsdale team. "Now that we are over three years into our installation using Cogsdale and all of our other systems are up, running and integrated, we are still very happy with our choice. Cogsdale’s ability to look outside the box to find a solution is important. Cogsdale does that very well and was the right choice for us."

Hearing positive feedback about the Citrus Heights implementation piqued the interest of Fair Oaks Water District. Smaller than Citrus Heights, with 14,000 connections, Fair Oaks was eager to replace their existing, unsupported customer information system. After discussions with Citrus Heights and a demonstration by the Cogsdale team, Fair Oaks Water District decided to move to the Cogsdale customer information and financial management system. Fair Oaks went live with their new system in August 2004. Fair Oaks Water District is dedicated to providing excellent customer service and highquality, reliable water to their customers, at the lower practical cost. They found with the implementation of Cogsdale CSM they were able to continue their excellent customer service that they are known for.

During this period, Carmichael Water District's Customer Service Representatives were having problems adequately serving their customers and had decided to move to a new system. A visit to the Cogsdale booth at the American Water Works Customer Service Conference sparked Carmichael’s interest in Cogsdale. After speaking with Cogsdale representatives and learning about the success their neighboring communities had with Cogsdale implementations, Carmichael was keen on learning more. Prior to searching for a solution, Carmichael Water District had made the decision to standardize on Microsoft technology. Cogsdale’s integration with Microsoft Business Solutions - Great Plains financial management system played an important role in distinguishing Cogsdale from other vendors. Carmichael's implementation is currently underway, with the expected go-live date of August 29th.

Continuing with the success in the Sacramento area is Sacramento Suburban Water District, the most recent client to sign with Cogsdale. A visit to Citrus Heights Water District in January 2005 impressed the Sacramento Suburban team, making Cogsdale an easy choice. Having also teamed with Westin Engineering and Cityworks GIS, they felt that Cogsdale had the experience, support and flexibility required to address the needs of the district. The largest installation in the area, with 45,000 customer connections, Sacramento Suburban Water District is currently in implementation and looking forward to going live in September 2005 with Great Plains financial management and January 2006 with Cogsdale CSM.

Cogsdale is pleased with the success we have had in the Sacramento area as well as other regions of California up to this point. Having a number of clients in a concentrated area going through the Cogsdale experience has been beneficial to Cogsdale and to our clients.

Cogsdale Corporation
Cogsdale Corporation is a leading provider of service-oriented business solutions to local governments and utilities. The Cogsdale approach, “Systems Without Boundaries” incorporates all the functionality necessary for the day-to-day operations of local government organizations. One integrated system provides financials, distribution, project accounting, permit and license management, customer information and utility billing.

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