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CONTACT INFORMATION
SPL WorldGroup
www.splwg.com
Tracey Mitchell
tracey_mitchell@splwg.com
(973) 401-7525
FOR IMMEDIATE RELEASE
Dutch Tax Authority Selects
SPL WorldGroup Customer Care & Billing for Its Credit and Collections
Capabilities
AMSTERDAM, June 20, 2005 – SPL WorldGroup,
a leading provider of Customer Care and Billing solutions, today
announced that the Dutch Tax Authority has chosen SPL Customer Care
& Billing solution (SPL CC&B) to manage tax collection and
refund disbursement for the government’s 12 million taxpayers.
The system will process more than 60 million receivables, 90 million
payments and 40 million refunds annually and help standardize collection
procedures.
SPL CC&B will enable the Dutch Tax Authority to implement its
vision of:
- Improved internal operational efficiency
- Improved taxpayer compliance with government regulations
- Reduced revenue loss due to bad debts and fraud
“Our vision is to reorganize and refine our tax collection
process to become one of the most efficient and accurate in the
world,” said project director Peter Jongkind of the Dutch
Tax Authority. “We conducted a comprehensive and thorough
vendor evaluation to ensure we found the right company to meet our
needs. Not only does SPL have a functionally robust solution, especially
in respect to credit and collections, but just as importantly, they
were a vendor who truly listened, understood our business processes
and objectives, and demonstrated how they would address our business
concerns.”
SPL CC&B will be the cornerstone of the Dutch Tax Authority’s
“Collection Project,” an initiative to consolidate and
standardize individual taxpayer data generated from over 30 separate
tax systems across the country. This holistic view of the taxpayer
will greatly enhance the ease with which debts, payments and refunds
can be managed.
Brad Kitchin, Regional Services Director for EMEA at SPL WorldGroup
commented, “This project demanded a solution capable of simplifying
and providing greater transparency in the collection process for
the Dutch Tax Authority. Data integration from the current tax calculation
systems and standardization of the collection process in SPL CC&B
will provide significant operational efficiency and enable management
to better focus on improved revenue collection.”
“SPL solutions are deployed in 160 major organizations around
the world including EDF (Electricité de France), Viridian
(Northern Ireland Electricity) and SAT Mexico (Mexican Tax Authority)
where accurate and timely Credit & Collection management are
crucial,” said Scott Miller, General Manager EMEA at SPL WorldGroup.
“We’re delighted that this depth of experience was recognized
by the Dutch Tax Authority and proud that they chose SPL.”
SPL will partner on the implementation project with the systems
integrator LogicaCMG, who has a long and successful history of working
with the Dutch Tax Authority.
About LogicaCMG
LogicaCMG is a major international force in IT services
and wireless telecoms. It provides management and IT consultancy,
systems integration and outsourcing services to clients across diverse
markets including telecoms, financial services, energy and utilities,
industry, distribution and transport and the public sector. The
group holds a 60 per cent controlling interest in Edinfor, S.A.
(Edinfor), one of the largest IT service providers in Portugal,
with additional operations in Spain and Brazil. LogicaCMG employs
around 21,000 staff in offices across 34 countries and has more
than 40 years of experience in IT services. Headquartered in Europe,
LogicaCMG is listed on both the London and Amsterdam stock exchanges
(LSE: LOG; Euronext: LOG). More information is available from www.logicacmg.com
About SPL
SPL (www.splwg.com) delivers
the proven software applications that help utilities around the
world achieve competitive advantage and excellence in business performance,
while ensuring a lower total cost of technology ownership. SPL solutions
in customer care and billing, enterprise asset and work management,
mobile workforce management, and outage and distribution management
are specifically designed for energy, water, and service companies.
Working with systems-integration and technology partners around
the world, SPL has an unparalleled record of implementation success.
SPL focuses on clients’ return on investment and fosters long-term
relationships based on confidence and trust. Visit SPL at www.splwg.com
or call +1-866-468-6775 (San Francisco), +44-207-851-6840 (London),
+33 (0) 1-4445-6600 (Paris) or +61-2-8258-8200 (Sydney). Within
the US and Canada, call +1-800-275-4775.
© 2005 SPL WorldGroup, Inc. All Rights Reserved. SPL is a
trademark owned by SPL WorldGroup B.V. or its subsidiaries. SPL
is registered as a trademark in the United States and in certain
other jurisdictions. All other trademarks and brand, product and
company names herein are used for identification purposes only and
are the property of their respective owners.
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