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CONTACT INFORMATION
KUBRA
www.kubra.com
sales@kubra.com
FOR IMMEDIATE RELEASE
KUBRA Signs Two Key Water
Utilities in Northern California
The San Francisco
Public Utilities Commission (SFPUC) and San Jose Water have executed
contracts with KUBRA to leverage their industry leading e-billing
and customer self-service application, the i-doxs Suite™
Mississauga, ON, March 29, 2005 - KUBRA, a leading
provider of enterprise information solutions, today announced two
agreements with progressive water utilities in Northern California
that reinforce our market leading position with utilities in the
e-billing and customer self-service market place. A department of
the City and County of San Francisco, the San Francisco Public Utilities
Commission (SFPUC) delivers water to more than 2.4 million customers
in four Bay Area counties and provides wastewater and municipal
power services to San Francisco, and San Jose Water, an investor
owned water company headquartered in Silicon Valley serving 1 million
people have entered into agreements with KUBRA to leverage the i-doxs
Suite for e-billing and online account management applications.
“KUBRA is extraordinarily excited about the opportunity of
working with San Jose Water and SFPUC, as these two partnerships
clearly demonstrate our continued success in the utility vertical,”
said Rick Watkin President & CEO of KUBRA. “Our unwavering
product development and passion toward our i-doxs suite is well
received within the market and these two agreements are a direct
result of KUBRA’s ability to build and deliver a superior
product for electronic document delivery and settlement.”
“San Jose Water rigorously reviewed the competitive market
place for vendors providing e-billing and e-payment services and
decided on KUBRA due to their depth of service portfolio, flexible
contract terms and long-term vision," said Dana Drysdale, Vice
President Information Systems, San Jose Water. “San Jose water
is excited to offer our customers enhanced online customer self-service
tools that will improve their interaction and customer satisfaction
levels with what is the industry best-practices solution offering”
“The San Francisco Public Utilities Commission (SFPUC) deployed
their first generation e-billing solution 3 years ago and was looking
for a vendor that could extend and enhance the solution while expanding
options for our customers,” said Marge Vizcarra, Manager of
Customer Care at SFPUC. “KUBRA represented the ideal solution
for SFPUC with their extensive experience in the water utility industry
and feature-rich application”.
San Francisco Public Utilities Commission and San Jose Water extend
our expansive portfolio of Northern California utilities that include
Sacramento Municipal Utilities District (SMUD), California Water
Service Group, and The City of San Jose.
About San Jose Water
Founded in 1866, San Jose Water is an investor owned water company
headquartered in Silicon Valley and is the largest and most technically
sophisticated urban water system in the United States. We serve
1 million people with high quality, life sustaining water, with
an emphasis on customer service.
San Francisco Public Utilities Commission
The San Francisco Public Utilities Commission (SFPUC) is a department
of the City and County of San Francisco that provides retail water,
wastewater, and municipal power services to San Francisco. Under
contractual agreement with 29 wholesale water agencies, the SFPUC
also supplies water to 1.6 million additional customers within three
other Bay Area counties. The SFPUC system provides four distinct
services: Regional Water, Local Water, Wastewater (wastewater collection,
treatment and disposal), and Power.
About KUBRA
KUBRA is a leading provider of enterprise information solutions
that create value for its customers in the form of enhanced access
to new markets, reduced costs and increased profitability. KUBRA
markets a solution portfolio of enterprise information software,
outsource solutions and professional services across three comprehensive
and integrated divisions that enable companies to create, compose,
manage, deliver, process and archive complex, high-volume, individualized
information assets for maximizing the customer relationship management
potential of
each and every customer contact.
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