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October 27, 2004 - Harris Computer Systems (“Harris”) reinforced its leading position within the Customer Information System (CIS) market by entering into agreements with Alaska Electrical Light and Power (AEL&P) and the City of Seward, AK. Harris continues to expand throughout North America and now has a significant presence in the state of Alaska. Together, these successive accomplishments further demonstrate Harris’ commitment to its overriding goal of delivering cost-effective solutions that meet the technological, organizational efficiency, and fiscal responsibility goals of its clients.

“We are pleased to put a stake in the ground in Alaska as it was one of the few states where we did not have an existing customer,” said Jeff Bender, CEO of Harris. “When you have the right solution for a client, it is not selling; it is partnership-building. Both AEL&P and Seward were great to work with because both knew what they needed. AEL&P conducted a rigorous evaluation which ensured the selected solution would meet their overall goals and objectives, and they then shared their findings with Seward. We are very supportive of customers who take the time to perform a rigorous diligence when selecting a system and vendor. We know from experience that what results is an extremely successful and mutually beneficial long term partnership.”

Dennis Asbury, Harris VP of Sales and Marketing, added, “Having two clients in proximity both implementing within months of each other is an ideal situation. Right away, we’ve established a community and will leverage the knowledge and experience of all parties involved.”

“NorthStar won us over with its functionality and usability,” stated Steve Petershoare, IT Director at AEL&P. “We knew what we wanted and weren’t going to compromise. NorthStar met our needs, and so far, it’s been really great working with the people from Harris.”

Similarly Kristin Erchinger, Finance Director at the City of Seward, was extremely excited about working with Harris: “We entered the market looking for an intuitive solution that utilizes technology without requiring substantial training or data conversion. We got that with NorthStar. Our other main concern was dealing with a vendor who has a solid base and stellar support because we were looking for the long run. We got that piece of mind with Harris. Also, it was a real bonus to hear that Alaska Electrical Light and Power were purchasing NorthStar, because now we don’t have to ‘go it alone’.”

NorthStar v6.0 is a Java 2 Enterprise Edition application that leverages the functionality and business processes from NorthStar v5.2. NorthStar v6.0 utilizes an n-tier architecture providing full separation between the client, the application, and the database. With this technology, customers choose the operating system and database technology that fits with their budget, strategic IT vision, and internal skill sets.

NorthStar provides core billing, revenue tracking, and unparalleled rate flexibility for a mid market solution. Combined with enhanced customer management features - call and complaint tracking, automatic service order generation, and credit control - NorthStar provides tremendous value to fiscally responsible local governments.

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About Harris
Harris is a leading provider of Customer Information Systems (CIS), billing and financial management software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to utilities and all levels of local government throughout North America. Harris focuses on creating long-term relationships with our customers and ensuring we meet our customers’ evolving needs.