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CONTACT INFORMATION
FOR IMMEDIATE RELEASE
Pomona, California selects Advanced
Customer Information and Utility Billing Solution CIS Infinity Offers
Long-term Interoperability, Easier Transition for Staff and Customers
POMONA, CA. AND TORONTO, CANADA, July 20, 2004 - As
part of ongoing improvements to its technical environment and customer
service, the City of Pomona, California has selected CIS Infinity™,
the customer information and utility billing solution from Advanced
Utility Systems Corporation. Pomona's Utility Services Department
will implement CIS Infinity to bill water, wastewater and solid
waste services for approximately 29,000 active water accounts.
The ability to integrate with other existing City operating systems,
and provide a foundation for future applications, were important
factors in the choice of CIS Infinity.
Patricia Sorbara, President and CEO of Advanced, explains the integration
of CIS Infinity in the larger enterprise: "CIS Infinity will
interface with their eGovernment capabilities, and with their cash,
financial, IVR, automated meter reading and GIS systems. Their long-term
technology picture is very positive, and Advanced is pleased to
be an integral part of it."
The interface with "eGovernment capabilities" is a secure,
real-time, two-way Web Services interface between CIS Infinity and
Comcate's eFeedback Manager. Customer requests from the Internet
move from eFeedback Manager to CIS Infinity in real-time, where
City staff can act on them. CIS Infinity then delivers information
about the completed task back to eFeedback Manager.
Advanced Utility Systems Corporation is a privately owned and operated
software and services company in Toronto, Canada. The company has
grown from its 1997 start-up to serve more than 55 North American
water, electric, and natural gas utility clients with its billing
and customer information software, CIS Infinity. The team at Advanced
delivers the expertise and experience to develop the ideal solution
for the utility market.
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