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CONTACT INFORMATION
FOR IMMEDIATE RELEASE
City of Covington Selects Advanced
for Multi-service CIS Implementation
Looking for long-term stability,
City to implement CIS Infinity™ for electric, natural gas, water,
sewer, sanitation and stormwater billing
COVINGTON, GA and TORONTO, CANADA. July 8, 2004
- The City of Covington, Georgia has selected Advanced Utility Systems
to deliver CIS Infinity™, a new customer information and billing
solution for the City's electric, natural gas, water, sewer, sanitation
and stormwater services.
Jim Adams, MIS Manager for the City, explains the decision: "It's
true that Advanced meets all our present requirements - flexibility,
more efficient customer service, and so on."
"But it's the secure long-term picture that puts Advanced
at the front of the pack. Their product and their people will be
able to handle the complexity of a multi-service utility like ours.
Best of all, software upgrades are free, with the only cost being
the setup of any optional features we're interested in -- so as
the City grows, our software grows along with it."
As part of its ongoing customer service improvements, the City
will also give customers access to their utility bills on the Internet
through CustomerVu™.
Implementing a utility-focused solution benefits the City in the
long term, according to Patricia Sorbara, President and CEO of Advanced:
"Organizations often take a chance on a vendor that offers
utility billing as a second or third line of business, or a vendor
that doesn't have a long-term plan for utility billing. Throughout
our relationship with the City, our staff and our software will
be one-hundred-percent focused on better service and better billing
for utility customers."
Advanced is also pleased to count the City of Covington as its
newest client in the southern states, adding to their expanding
presence in Florida and Texas.
Advanced Utility Systems Corporation is a privately-owned and operated
software and services company in Toronto, Canada. The company has
grown from its 1997 start-up to serve over 55 North American water,
electric, and natural gas utility clients with its billing and customer
information software, CIS Infinity. The team at Advanced delivers
the expertise and experience to develop the ideal solution for the
utility market.
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