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SUDBURY and TORONTO, CANADA, May 04, 2004 - Seeking operational efficiencies and savings for the community, Greater Sudbury Hydro has assumed billing for 44,000 water and wastewater accounts from the City of Sudbury. In partnership with Advanced Utility Systems, the project was completed in 3 months.

In May 2002, Greater Sudbury Hydro implemented CIS Infinity to provide billing and customer service on electric accounts. They now combine electric, water and wastewater charges in one billing process, with a total of 66,000 active accounts.

"This project meant significantly scaling up our implementation of CIS Infinity" says Frank Kallonen, Manager of Market Services and Information Technology for Greater Sudbury Hydro.

"But it also required a hard look at the water-related business processes, not to mention converting data from the Informix-based system that the City of Sudbury used for water accounts. It was no easy task."

"Advanced recognized that an organized, effective process was our priority. Their experience and their methodologies were a good fit with ours. Now customers get to enjoy the benefits. I'm very pleased."

The benefits include a new, simplified bill, a streamlined billing process, and an annual savings to the community of approximately $250,000.

Advanced counts Greater Sudbury Hydro as one of its most progressive, forward-thinking clients. Patricia Sorbara, President and CEO of Advanced, explains: "This project is another step in Sudbury's ongoing search for efficiencies and service improvements. They are the definitive 'early-adopter' of new technology -- among our first clients interested in CustomerVu™ for electronic bill presentment, and among our first clients to automate their workflow with CIS Infinity Scheduler functionality."

Advanced Utility Systems Corporation is a privately-owned and operated software and services company in Toronto, Canada. The company has grown from its 1997 start-up to serve over 55 North American water, electric, and natural gas utility clients with its billing and customer information software, CIS Infinity. The team at Advanced delivers the expertise and experience to develop the ideal solution for the utility market.

About Advanced Utility Systems
Advanced Utility Systems Corporation is privately owned and operated software and services Company headquartered in Toronto, Ontario, Canada. The company has grown from its 1997 start-up to serve over 50 North American water, electric and natural gas utility clients with its billing and customer information software CIS Infinity. The team at Advanced Utility Systems delivers whatever it takes to develop the ideal solution for the utility market. For additional information visit our website at: www.advancedutility.com.

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