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CONTACT INFORMATION
FOR IMMEDIATE RELEASE
Denver Water Selects Open-c
Solutions
Selection team votes overwhelmingly to choose Open-c
SANTA ANA, CA., August 27, 2003 - Open-c Solutions,
a premier provider of billing and customer care solutions to the
utility and energy industry, today announced that Denver Water has
selected the Open-cIS? customer information system to support its
217,000 water and wastewater accounts in the Denver metropolitan
area.
After an extensive evaluation, demonstrations, an RFI, and a three
week usability lab set up on-site in Denver, the selection team
chose Open-c. “I was very pleased to see such a consensus
from our selection team” said Mary Price, CIS Selection Project
Manager. “The close match on business requirements, the process
improvements that this system enables us to implement and the quality
of the people at Open-c were key factors in our selection.”
Open-cIS will replace the existing legacy CIS plus two specialized
billing platforms that were needed to meet Denver Water business
requirements. Open-cIS will give Denver Water improved business
process flexibility and improved billing capability to better serve
their customers.
Open-c CEO Doug Thompson commented: “We are thrilled to have
been selected. Denver Water is highly regarded as a forward-looking
organization with quality people, and we look forward to working
with them to implement our solution. This selection by Denver Water
continues Open-c’s market place momentum, having already brought
three other clients live in just the past 8 months.”
About Open-c Solutions
Open-c Solutions, a subsidiary of NWP Services Corp. headquartered
in Santa Ana, Calif., delivers systems and services to utilities
and energy companies to enhance operating efficiencies and ensure
long-term profitable customer relationships utilizing their state
of the art Open-cIS platform. Additional information about Open-c
Solutions is available at www.open-c.com.
About Denver Water
Denver Water is Colorado's oldest and largest municipal water utility,
serving nearly 1.3 million customers in Denver and many of its surrounding
suburbs.
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