CISWorld.com Products Directory Submit Profile News Events Articles Open RFP Submissions CISWorld Profile

News 2003

 

CONTACT INFORMATION



Bryce Cooper
bcooper@harriscomputer.com
(613) 226-5511 x2132

FOR IMMEDIATE RELEASE
Fastest Growing County in Michigan Goes Live with Harris CIS

OTTAWA, ONTARIO, May 15, 2003 - Harris Computer Systems ('Harris') is pleased to announce that Oakland County Drain Commission ('Oakland County') has successfully implemented the Harris Customer Information System PUBS v5.2. After balancing 100% of their customer accounts receivable balances during their parallel testing phase, Oakland County has gone "live" on the Harris CIS. All billing functions, customer management, and consumption reporting is now managed by the PUBS v5.2 system.

Harris was selected by Oakland County in 2002 after Plant Moran managed a rigorous selection process involving seven vendors. Harris demonstrated that PUBS v5.2 had the flexibility to manage the unique billing requirements of Oakland County and Harris as a company had the knowledge and experience to ensure a successful implementation.

"We really liked Harris' functional and user friendly screen layout," recalls Sandy Greenacre, Supervisor of Water Sewer Billing at Oakland County. "We wanted a simple and easy to use system for our customer service people but it had to have all the customers' data in one place. However, the big criterion for us was the ability to manage our rate calculation. Harris was the only vendor that was flexible enough to actually show us how we would handle this. We felt Harris' system was the most complete of the vendors we looked at."

"We are extremely pleased to see Oakland County live on our system. Both Oakland County and Plant Moran had us run the gauntlet during the selection process," explained Jeff Bender, President of Harris. "Reaching this milestone is a testament of the flexibility of our product and the strength of our company. However, this is just the beginning of a long term relationship."

Oakland County is now preparing to leverage their investment in the Harris CIS and introduce new services, such as automatic bill payment, that were not possible with their legacy billing systems.

About Oakland County
Oakland County Drain Commission provides water and sewer service to 14 communities throughout the Oakland County representing approximately 42,000 customer accounts. Oakland County has earned a nationwide reputation among local units of government as a leader in the development and implementation of cutting-edge technology for the benefit of its citizens and communities. For more information, please visit www.co.oakland.mi.us.

About Harris
Harris is a leading provider of utility Customer Information Systems (CIS) billing, and financial management software. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to public power and water markets throughout North America. Harris has right-sized solutions from 500 to 500,000 meter connections for single- or multi-service utilities operating in regulated or deregulated markets. For further information on Harris Computer Systems, please visit our website at www.harriscomputer.com.

# # #





 

 

©2009 Five Point Partners All Rights Reserved. Direct #512-288-2655 Contact the Webmaster

Home | Marketplace | News | RFP | Articles | Events | Site Map