CONTACT INFORMATION

SPL WorldGroup, Inc.
www.splwg.com
800-275-4775

MORRISTOWN, NJ., December 9, 2002 - CD Hobbs, CEO of SPL WorldGroup, announced today that Robert Brnilovich is SPL’s new Senior Vice President, Global Professional Services. Brnilovich, who had an extensive career with leading systems integrators BearingPoint, (formerly KPMG), Andersen, and PricewaterhouseCoopers, will have operating authority over worldwide product installations, business technology transformation services, and global training.

For the past 18 years, Brnilovich has directed utility-industry customer technology projects throughout North America, focusing on CIS/CRM and ERP strategies, process reengineering, and organization realignment. "With his broad experience in providing end-to-end solutions for core business processes,” Hobbs said, "he will strengthen SPL's position as the market leader in customer management and lead the deployment of the next generation of services that surround our CorDaptix™ customer management product."

Hobbs further explained, “SPL is intimately involved in our customers’ implementations—in fact, we have 11 sites that are ‘going live’ this quarter alone. As our clients engage us earlier in their business-case evaluations, our services must keep pace with and anticipate our customers’ needs. Today, we see other vendors moving away from a deep vertical focus on energy in an attempt to reduce both R&D and operating expenses; but SPL has expanded energy-related R&D, training investments, and strategic initiatives. We remain committed to energy and to our clients’ success."

“SPL,” said Brnilovich, “is the energy industry’s customer-management leader. SPL’s CorDaptix solution as well as its business and process experience stand head and shoulders above the rest of the marketplace. And SPL’s unprecedented revenue growth over the past year is witness to the fact that energy companies recognize and appreciate this excellence.

“I am committed,” he concluded, “to ensuring that SPL continues to support energy companies around the world, supplying them with top-quality products and services that will enable them to respond to tomorrow's challenging market conditions.”

About SPL
Established in 1994, SPL WorldGroup is a leading provider of best-of-breed customer management solutions to the energy and service related industries in regulated and competitive markets worldwide. With a 100% record of successful implementations, SPL continues to demonstrate its place as the market leader in providing flexible and scalable customer management solutions that evolve with client requirements and enable unrivaled business responsiveness. SPL has delivered its customer management products to more than 50 energy, water and waste management customers worldwide. SPL employs more than 600 professionals in North America, Europe, and Asia Pacific. Visit SPL WorldGroup at www.splwg.com.

About CorDaptix
SPL's CorDaptix™ is the innovative, adaptable and fully upgradeable customer management product designed to provide scalable solutions that withstand the test of time, growth, and product and service line introductions and extinctions. Its automated handling of direct-access service requests and its billing flexibility—including its ability to handle combinations of commodity and non-commodity products and services—make it particularly well suited for energy retailers. The CorDaptix solution scales readily from a few thousand customers to many millions, and its intuitive interface and customer-centric data model give retailers’ customer service representatives the immediate information access they need to serve and retain customers.

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