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CONTACT INFORMATION
Hansen Information Technologies
www.hansen.com
FOR IMMEDIATE RELEASE
City of Reading Taps Hansen Again to
Unify Multiple Billing Processes
SACRAMENTO, CA., November 14, 2002 - Hansen Information
Technologies, the leading provider of the Frictionless Framework
for government operations, today announced that the City of Reading,
Pennsylvania chose Hansen's CIS Solution to combine its billing
for water, recycling, trash, and sewer services. The selection was
made based on the solution's capacity to work smoothly with the
City's existing financial system and its flexibility to grow with
the City's needs.
Currently, the City of Reading uses an outside vendor to process
its water billing. Hansen's CIS Solution will enable the City to
bring its water billing in-house and to have one integrated solution
that merges its trash, recycling and sewer services onto one bill.
The City is also going to achieve productivity gains by moving to
an enterprise-wide platform designed to integrate day-to-day activities
and transactions
"We knew from our previous experience with other Hansen solutions
that we could effectively gain control of our billing process and
that the CIS solution could be easily integrated with our existing
systems," said Henry Tangredi, Information Technology Manager
for the City of Reading. "Hansen
provides a flexible product that will allow us to rapidly meet our
city's changing utility billing needs while giving us the ability
to connect our customers with a wealth of information that pertains
directly to them."
Chuck Hansen, President and CEO of Hansen Information Technologies,
said, "By selecting our CIS Solution, the City of Reading has
a framework in place that provides greater control over its operations.
Now the City has the ability to gauge its productivity and initiate
business processes based on citywide data residing in one place.
This provides a solid foundation for the city's future growth."
About Hansen Information Technologies
Hansen Information Technologies is the leading provider of the Frictionless
Framework for government operations. In addition to providing Constituent
Relationship Management solutions for state and local governments,
Hansen integrates Call Center, Public Works, Community Development,
Licensing, Code Enforcement, Transportation, CIS and Tax solutions
into a common data structure. Designed as corporate-styled solutions,
the company offers an architecture that allows secure access between
citizens, businesses and government. The combination of the company's
public sector business process models, implementation methodologies
and technical expertise enables it to deliver tangible economic
benefits to its worldwide government clients. For more information,
please visit Hansen's Web site at www.hansen.com,
or call 800-821-9316.
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