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CONTACT INFORMATION
Peace Software
www.peace.com
FOR IMMEDIATE RELEASE
Country Energy Deploys Peace Software’s
Energy™ CIS For 750,000 Electricity and Gas Customers
MIAMI, FL, November 4, 2002 - Australian energy retailer
Country Energy has deployed Peace Software’s Energy CIS
(Customer Information System) for its entire customer base.
The browser-based Energy suite is supporting billing, customer
care and Internet self-service for 750,000 electricity and gas customers
in New South Wales, the Australian Capital Territory, Victoria,
South Australia and Queensland.
Country Energy was formed in July 2001 by the merger of three
regional New South Wales electricity companies, each of which had
their own CIS. The recent deployment of Energy for
Country Energy’s northern customers marked the final phase to consolidate
all Country Energy customers onto the advanced EnergyCIS;
this consolidation will improve efficiencies and service capabilities
across more than 100 service centers and 2,700 employees.
“The text book perfect rollout of Energy for our northern
customers is the latest in a string of successes for Country Energy,”
said Craig Murray, Country Energy Managing Director. “We have
successfully merged three companies, entered the fully competitive
retail market and implemented an innovative customer management
platform to cement our position as one of Australia’s leading energy
retailers.”
At Country Energy, Peace Software’s highly scalable Energy
suite is processing nearly ten million interval meter reads for
10,000 large commercial and industrial customers on half-hourly
metering contracts. The system is also able to support consolidated
billing for electricity, gas, insurance and ISP (Internet Service
Provider) services.
Brian Peace, Peace Software CEO, said, “2002 has been an outstanding
year for Peace Software. We have proven time and time again
that we can meet client expectations to scope and on budget, and
that our Energy software is highly scalable to support large-scale
retail energy businesses. Our clients, including Country Energy,
can rest assured that we have the technology, the agility and the
determination to support their growth strategies.”
About Peace Software
Peace Software is exclusively dedicated to developing open, component-based
CIS solutions used by utilities and retailers for business innovation
in regulated, transitioning and competitive global energy markets.
The company's browser-based Energy suite has been selected
to drive efficient operations and provide excellent customer care
for 13 million mass market and commercial and industrial (C&I)
customer relationships in 40 markets around the world. The
innovative Energysuite can be phased into existing CIS environments
and new version upgrades are available every 12-18 months.
Founded in 1984, Peace Software has offices in the United States,
Canada, Australia, New Zealand and the United Kingdom. For
more information, visit
www.peace.com.
About Country Energy
Country Energy is a regionally based energy retailer and distributor
supplying power to the Australian states of New South Wales, the
Australian Capital Territory, Victoria, South Australia and Queensland.
Formed in July 2001 from the merger of Advance Energy, Great Southern
Energy and NorthPower, Country Energy operates a vast franchise
across 72% of New South Wales in addition to successfully competing
in the national retail electricity market. Country Energy’s core
businesses include energy retailing, network operations and infrastructure
construction and maintenance. Visit us at
www.countryenergy.com.au
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