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Conversant
www.conversantinc.com

HOUSTON, TX., August 29, 2002 - Just two short months after its introduction at the CIS Conference in Baltimore, Conversant, Inc.’s Customer Watch™ Customer Information System has been honored by Oildom Publishing and Power and Gas Marketing Magazine with their prestigious "Premium Product Award"” The award recognizes products that are considered innovative within their market niche.

According to Jeff Share, editor of Power Gas Marketing, "Our entire team was very impressed with Customer Watch and the technology platform it is built on. The developmental story – within a utility IT department - is an interesting one, and that caught our attention, as well. It also was interesting to see that people were standing ten deep to view product demonstrations of Customer Watch during its launch in Baltimore. The product definitely created a buzz," he added.

Stan Royal, president and CEO of Conversant, said receipt of the award, honoring the Java-based technology platform and the user-friendly functionality, mirrors industry reaction to the product.

"Customers at utilities both large and small have been really excited about this product. It meets a wide range of needs, thanks to the flexibility made possible by an innovative use of object-oriented architecture," Royal says.

Customer Watch is the first 100% Java-based CIS software. It includes full-service CIS functionality, including customer self-service features. The software is easy to customize, and it was designed to reduce IT support requirements. It was designed for business models operating in either regulated or deregulated environments.

More information on Customer Watch is available at www.conversantinc.com.

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