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News 2002

 

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SCT Global Energy and Utility Solutions
www.sct.com


FOR IMMEDIATE RELEASE
SCT Helps Vectren Successfully Integrate Three Utilities
IBM Plays Key Role in Project Success

MALVERN, PA., May 8, 2002 - SCT (Nasdaq: SCTC), a leading global provider of e-business solutions for utilities, announced that Vectren Corporation (NYSE:VVC) has successfully implemented SCT's Banner Customer Information System (CIS) to combine three separate utility customer information systems into one integrated billing system. The new system went into full live production on March 1, 2002.

Vectren, through its subsidiaries serves one million gas and electric customers throughout Indiana and Ohio.

In August 2000, Vectren faced the challenge of consolidating three CIS utilities into one billing system. As an energy and applied technology holding company, Vectren made an early strategic decision to find a CIS system that could easily be integrated with few modifications and a vendor that stays abreast with developments in the energy market. Vectren chose SCT Banner CIS because it proved to be the most cost-effective packaged solution. In addition, installing SCT Banner required only minor customization of Vectren's business processes to coincide with the business processes within the new system.

Cost savings immediately followed the first stage of implementation in August 2000 for Vectren in maintenance, IT costs, and licensing. Vectren also anticipates cost savings with Banner CIS's ability to provide faster response time, customer self-service including interactive voice response, and Web access.

IBM and SCT worked alongside Vectren to help make this implementation happen. IBM served as Vectren's strength in getting the SCT Banner system integrated within the three energy companies. SCT delivered the codes and minimal modifications needed to get the system running, while a team from Vectren collaborated with both groups along the way.

"Before choosing Banner CIS, we had a strategic direction focused on packaged software with minimal modification instead of custom software," said Rick Schach, CIO and vice president of information technology for Vectren. "Banner CIS was able to give us what we were looking for and more. We assessed the strengths of our vendors so that we could get the system running efficiently. We are pleased and proud of how well the teams worked together and what we have accomplished in an incredibly short period of time."

"For companies like Vectren, Banner CIS is the most cost-effective packaged solution that can easily meet their needs," said John Gregg, president of SCT global energy and utilities solutions. "Vectren needed a business process to integrate three companies without the added expense of custom modification. Banner CIS is designed to support the unique, strategic business plans of energy and utilities companies of all types and sizes."

"For SCT and Vectren, IBM provided the project integration methodology which included project management processes, development guideline processes, testing strategies and processes, and resources to assist in testing, development, and infrastructure implementation," said David Samuel, general manager of IBM's Utilities Industry. "It is our intent to provide effective solutions that will enable our energy company customers to address the increasing service level expectations of their customers, and the work that our IBM Global Services Team has done with SCT is a prime example."

Vectren was formed by the merger of SIGCORP, Inc., parent of Southern Indiana Gas & Electric Company (SIGECO); and Indiana Energy, Inc., holding company for Indiana Gas Company. In addition, Vectren recently completed the acquisition of the Dayton (OH) Power and Light Company's natural gas assets.

About Vectren
Vectren offers through its regulated subsidiaries gas and/or electricity to nearly one million customers in adjoining service areas that cover nearly two-thirds of the state of Indiana and part of West Central Ohio. Vectren's non-regulated subsidiaries currently offer energy-related products and services, including energy marketing, fiber-optic based communications services and utility-related services, including materials management, debt collections, locating, pipeline construction, meter reading and trenching services to customers throughout the surrounding region. Vectren is headquartered in Evansville, IN. For more about Vectren, visit http://www.vectren.com.

About IBM Global Services
IBM Global Services is the world's largest information technology services provider, with 1999 revenues of approximately $32.2 billion. Services are the fastest growing part of IBM, with more than 140,000 professionals operating in more than 160 countries. IBM Global Services integrates all of IBM's capabilities --services, hardware, software and research -- to help companies of all sizes realize the full value of information technology.

About SCT
SCT provides advanced solutions and software for utilities and energy service companies. SCT strategically partners with energy and utility companies to enhance customer care and billing activities by reducing total cost of ownership, improving customer satisfaction, and increasing operational efficiency. The products and services of SCT support more than 92 million utilities accounts worldwide, and generate over 38 million utility services bills each month. SCT also serves the higher education market. SCT has approximately 2,100 employees and serves nearly 1,500 clients worldwide. SCT is headquartered in Malvern, Pa., in the Greater Philadelphia area. For more information, visit www.sct.com/industrysolutions/utilities/index.htm.

The matters discussed in this press release that are forward-looking statements are based on current management expectations that involve risks and uncertainties that could cause actual results to differ materially from those anticipated. Potential risks and uncertainties include, without limitation, the impact on SCT of areas such as the Internet, online services and electronic commerce; continued market acceptance of SCT's products and services; the success of SCT in marketing and selling SCT's products and services; the stability of the CIS Banner system operating in the Vectren environment; competitive and pricing pressures in the markets that SCT serves; SCT's ability to develop and market innovative products, enhancements and services cost-effectively and on a timely basis; the ability of SCT to attract and retain highly skilled technical, managerial, sales and marketing personnel; general economic conditions; and other risks and uncertainties more specifically set forth in SCT's filings with the Securities and Exchange Commission.

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