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CONTACT INFORMATION
SPL WorldGroup, Inc.
www.splwg.com
(973) 539-6268 (New Jersey)
(415) 541-9462 (San Francisco)
(800) 275-4775
FOR IMMEDIATE RELEASE
New Alliance Between SPL and Cap Gemini
Ernst & Young Will Build on SPL'S Record of 100% Implementation
Success
MORRISTOWN, NJ., April 16, 2002
- SPL WorldGroup, the leading provider of customer management
solutions to the global energy industry, today announced a strategic
implementation alliance with the Cap Gemini Ernst & Young Group
(CGE&Y), one of the largest management and IT consulting firms
in the world. Under the terms of the agreement, CGE&Y will add
SPL's best-of-breed customer management solution, CorDaptix™,
to its industry solution portfolio for the utilities sector.
Both SPL and CGE&Y have an extensive history of service to energy
companies in regulated and competitive markets worldwide. Under
the terms of the alliance, SPL and CGE&Y will combine resources
and use pre-built adapters to integrate specific CorDaptix functionality
into complex client customer relationship and management systems
that facilitate operations across diverse geographies and energy
sectors.
Commenting on the announcement, CD Hobbs, CEO, SPL WorldGroup said,
"Utility and service companies face increasingly complex challenges
to deliver high-quality customer care. The effective and complete
business solutions offered by the SPL/CGE&Y alliance will help
them meet those challenges by enhancing customer service, satisfaction,
and retention."
Success through integration of best-of-breed solutions
The SPL WorldGroup partner programme fosters alliances between SPL
and the best complementary product, service and technology providers.
Through the programme, the partners combine strengths to offer more
value to end-users than any single party could offer alone, enhancing
customers' competitive edge now and in the future.
"We are pleased to partner with CGE&Y-one of the world's
largest and most respected management consultancies, with a powerful
track record in the utilities sector," added Hobbs. "This
alliance is of strategic importance to both organisations, building
on our respective expertise and core competencies. Most important,
it will help a growing list of energy and service companies take
advantage of SPL's industry-leading CorDaptix customer management
system, which provides the scalability, flexibility and rich functionality
companies need to serve current customers and enter emerging markets."
"In these newly de/re-regulated and liberalised markets, energy
companies are facing significant challenges," commented Colette
Lewiner, Vice President Global Leader of CG&EY Energy &
Utilities Global Sector Unit. "As customers are offered more
choice, customer retention and acquisition are key issues. SPL and
CGE&Y are working together to provide strategic solutions capable
of adapting to fluctuating market demands. The alliance will allow
CGE&Y to further enhance its ability to get an implementation
up and running very quickly, improving our clients' time to market
and return on investment."
About SPL WorldGroup
Established in 1994, SPL WorldGroup is a leading provider of best-of-breed
customer management solutions to the energy and service related
industries in regulated and competitive markets worldwide. With
a 100 per cent record of successful implementations, SPL continues
to demonstrate its place as the market leader in providing flexible
and scalable customer management solutions that evolve with client
requirements and enable unrivalled business responsiveness. SPL
employs over 600 professionals in North America, Europe, and Asia
Pacific and has delivered its customer management products to more
than 50 energy, water and waste management customers worldwide.
SPL's CorDaptixTM represents the next-generation of customer information
systems by providing an adaptable customer core. Companies can use
plug-ins to adapt this core product rapidly to meet specific business
requirements. CorDaptix was formally launched in mid-2001.
For further information visit SPL WorldGroup at www.splwg.com.
About Cap Gemini Ernst & Young Group
The Cap Gemini Ernst & Young Group is one of the largest management
and IT consulting organisations in the world. The company offers
management and IT consulting services, systems integration, and
technology development, design and outsourcing capabilities on a
global scale to help businesses continue to implement growth strategies
and leverage technology. Early 2002, the organisation employed more
than 56,500 people worldwide and reported 2001 global revenues of
more than 8.4 billion euros.
More information about individual service lines, offices and research
is available at www.cgey.com.
About Cap Gemini Ernst & Young Energy, Utilities & Chemicals
Cap Gemini Ernst & Young has more than 6,000 dedicated consultants
engaged in energy and utilities projects across Europe, North America
and Asia Pacific. The group's global sector unit - Cap Gemini Ernst
& Young Energy and Utilities - serves the business consulting
and information technology needs of more than 80 per cent of the
top 30 private and global utilities and all five of the publicly
held oil and gas "super majors". For more information
visit www.cgey.com/utilities.
(2002 SPL WorldGroup, Inc. All
Rights Reserved. SPL WorldGroup and SPL are trademarks owned by
SPL WorldGroup B.V. or its subsidiaries. SPL WorldGroup and SPL
are registered as trademarks in the United States and in certain
foreign jurisdictions. All other brand, product and company names
herein are used for identification purposes only and are the property
of their respective owners.
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