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CONTACT INFORMATION
Peace Software
www.peace.com
Sally Walls
(770) 772 6200 ext 225
sally.walls@peace.com
FOR IMMEDIATE RELEASE
Direct Energy Chooses Peace
Software's Energy Suite to Manage Millions of North American Customers
Peace Software rapidly
deploying the Energy suite into 10+ electricity and gas markets
MIAMI, FL., November 14, 2001 - Direct Energy Marketing
Limited, a Centrica North America Company, has chosen Peace Software's
market-leading Energy suite to manage its customers in
10 electricity and gas markets in North America. Direct Energy,
which is one of the world's leading retail energy companies, currently
has more than 1.5 million customers in North America and plans to
grow rapidly to more than 10 million customers on the continent
by end of 2003. The company currently has more than 20 million customers
in the United Kingdom.
"Our proven business model relies on speed, scale and flexibility
to deliver a vast array of energy and other services to millions
of homes in our target markets," said Bernie Gillies, Chief
Information Officer, Direct Energy Marketing Limited. "Because
Peace Software's technology is flexible it can be rapidly implemented
to allow us to provide our customers with excellent support and
service as we continue to grow and expand."
Key factors in Direct Energy's selection process were Peace Software's
depth of technology, innovation and experience in advanced customer
management for the retail energy industry.
"Peace Software has established itself as the leader in retail
energy customer management, and Direct Energy is a significant addition
to our growing list of industry-leading clients," said Brian
Peace, chairman and CEO of Peace Software. "As the industry
continues to restructure, our expertise in handling complex, rapidly
changing and large-scale requirements means we are in an outstanding
position to address the needs of energy retailers as well as those
of regulated and transitioning energy market participants."
Peace Software and its strategic integrator are deploying the complete
Energy suite at Direct Energy, including customer management
components for enrollment, customer care, billing, and commercial
and industrial (C&I); commodity management component for electricity
supply; and internet components for B2C web-based customer services
and B2B for market participant interaction.
About Peace Software
Peace Software, Inc. delivers the most comprehensive and
cost-effective customer management solutions for utility and retail
energy companies. Peace Software's industry-leading Energy
suite is being rapidly deployed in 30 U.S. and international energy
markets. Based on open industry standards, the innovative and customer-proven
Energy suite integrates customer and commodity management
for commercial and industrial (C&I) and mass markets. Headquartered
in Miami and founded in 1984, Peace Software is a global company
with offices in the United States, Canada, Australia and New Zealand.
Visit us at www.peace.com
About Direct Energy
Direct Energy is North America's largest energy retailer,
currently supplying natural gas to more than 900,000 customers in
Canada, and has signed more than 500,000 electricity customers in
the province of Ontario ahead of market opening in early 2002. In
the United States, the company has more than 400,000 U.S. utility
customers principally located in Michigan, Ohio and Georgia. The
company's Web sites can be found at www.directenergy.com
or www.energyamerica.com
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