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CONTACT INFORMATION
Excelergy Corporation
www.excelergy.com
FOR IMMEDIATE RELEASE
Vectren Source Selects Excelergy's
Open Co-Action Products to Enable Customer Management
Prospecting Configuration of Excelergy
Advanced Business Package™ Seen As Key to Rapid, Profitable Expansion
EVANSVILLE, IN. and LEXINGTON, MA., October 10, 2001– Excelergy®
Corporation, the world's first provider of open co-action software
products to the energy/utility industry and other restructuring
markets, has signed an agreement with Vectren Source, the unregulated
retail unit of Vectren Corporation (NYSE: VVC), to rapidly implement
two configurations of the Excelergy Advanced Business Package™ –
the core Customer Care & Billing and Prospecting configurations.
Vectren Source is in the process of launching natural gas, electricity
supply and other energy related products and services in the Midwest
United States.
“Establishing a strong customer operations infrastructure is one
of our top priorities. After searching the current software product
market, we chose Excelergy's products because they provide us with
unmatched scalability for customer prospecting, acquisition and
management activities,” said Greg Collins, president of Vectren
Source. “Their products clearly are the preferred integrated solution
to enable our rapid entry into new markets.”
Vectren Source will use Excelergy's open co-action products to
expand sales of electricity, natural gas and energy-related products
and services to residential and small business consumers. Currently,
Vectren Corporation serves nearly one million customers in adjoining
service territories that cover nearly two-thirds of Indiana and
west central Ohio.
“Vectren Source selected Excelergy because our open co-action products
can best deliver accelerated revenue growth, increased productivity,
superior customer service quality, and greater cash flow and cost-savings,”
said Bill Mahoney, president and chief executive officer of Excelergy.
The multi-commodity, multi-jurisdictional Excelergy Advanced Business
Package product line provides a single, highly scalable platform
enabling clients to automatically manage intra-company business
processes. The core Customer Care & Billing configuration automatically
manages customer acquisition/retention and billing processes; other
configurations manage prospecting, complex billing, forecasting
and settlement.
The Prospecting configuration of the Excelergy Advanced Business
Package, which integrates seamlessly with the core Customer Care
& Billing configuration, manages all prospecting-related business
processes from prospect identification through customer enrollment.
It creates a central repository for all potential customers, manages
key prospect communications, handles large data volumes and large
numbers of concurrent sales associates, and supplies event logging
and interaction history.
Excelergy's open co-action software products combine dynamic collaboration,
straight-through automation of shared and internal business processes,
and actionable process oversight to enable clients to enter new
markets faster, work with trading partners more effectively, provide
superior customer and partner service, and settle and bill more
efficiently and accurately than their competition.
About Vectren Source
Vectren Source is the non-regulated subsidiary of Vectren Corporation,
a $2 billion company serving over 1 million energy customers throughout
the Midwest. Vectren Corporation is an energy and applied technology
holding company headquartered in Evansville, Indiana. Vectren's
non-regulated subsidiaries and affiliates currently offer energy-related
products and services, broadband communication services, and utility
related services including coal production and sales, underground
pipeline construction and repair, facilities locating and meter
reading services, materials management and debt collections to customers
throughout the surrounding region. More information is available
at www.Vectren.com.
About Excelergy
Excelergy is the world's first provider of open co-action software
products – putting “action” at the heart of “collaboration” – to
meet restructuring market needs worldwide. Excelergy delivers open
co-action through its three core product lines: Excelergy eXACT®
for inter-company collaboration, the Excelergy Advanced Business
Package™ for intra-company business process management, and Excelergy
Energy Trading™ for straight-through processing of wholesale energy
business processes. These products are based on an open, object-based,
Web-architected, native XML technology platform. Excelergy's North
American headquarters are located in Lexington, MA, with its European
headquarters in Bristol, England and its Asia-Pacific operations
based in Melbourne, Australia. More information is available at
www.excelergy.com.
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