CONTACT INFORMATION

SCIENTECH, Inc.
www.scientech.com

ALBUQUERQUE, NM., August 23, 2001 /PRNewswire/ - SCIENTECH, Inc. Today announced it is launching a fully subscribed multi-client research study of utilities in North America. The project will include interviewing 1,500 electric, gas and water utilities in the United States and Canadian markets.

At issue are the market dynamics for CIS, CRM, billing and customer care solutions in the ever-changing and often unpredictable energy market. Changing business models, deregulation, merger and acquisition, Wall Street expectations and other business drivers are compelling the utilities to re-evaluate their approach to customer interactions. Technological advances in computer- and Internet-based service delivery capabilities are also contributing to the accelerated rate of change.

This in-depth multi-client survey and report will include:

• Status report of the North American customer marketplace
• Identification of leading competitors
• Identification and forecast of drivers of utility technology decisions
• Analysis of license sales versus ASP sales
• Evaluation of new market opportunities
• Latest service-delivery technologies
• Identification of growing/shrinking markets
• Overview of current pricing tactics
• Market size indicators and projections

“The changing dynamics of the utility and energy industry are precipitating large-scale opportunities, and I am very pleased by the response of industry-leading vendors subscribing to our multi-client survey and report,” said Jon T. Brock, Director, Strategic and Competitive Intelligence for SCIENTECH, Inc. “Our approach will be in-depth and based on our insights as industry participants, with the goal of adding to the body of knowledge that is the foundation of customer interactions.”

“For a technology supplier to be successful in the energy industry it needs a thorough understanding of the marketplace, insight into current technology solutions and their providers, and a deep knowledge of the specific business needs and challenges of potential customers,” said Eugene Cawthray, Vice President, Chief Customer Officer for Enlogix, one of the subscribers.

“There is a wide variety of information and opinions about the current and future states of the utility and energy industry,” says Denese Van Dyne, Vice President, Marketing for Peace Software, also a subscriber. “SCIENTECH executives have real world experience in both the regulated and unregulated energy markets, and as a result, their ‘hands-on’ perspectives should be quite helpful as Peace Software continues to broaden its market participation and leadership.”

The survey instrument will be built by the subscribers and the draft report, available only to subscribers, will be available in the fourth quarter of 2001. Additional subscriptions currently are available.

SCIENTECH is an international provider of consulting and expert technical services that supports clients in government and the electric utilities, telecommunications, and security industries. It offers turnkey product integration solutions in the following areas: Systems Analysis and Deployment, Safety and Risk Evaluation, Engineering, Environmental and Information Technology.

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