CONTACT INFORMATION

SPL WorldGroup, Inc.
www.splwg.com

MORRISTOWN, NJ., August 21, 2001 - SPL WorldGroup B.V. (SPL), the leading provider of customer management solutions to the global energy, water and waste management industries, has created a new consulting division: TransFormance Group. TransFormance Group will help companies develop people, processes and technology to enable and foster innovation and transformation in response to rapidly evolving industry business models.

“To compete effectively at today’s pace of business evolution, managers must develop organizations that are more nimble and innovative while simultaneously sustaining operating and financial performance. Building this innovation engine is the challenge of today’s CEO,” said CD Hobbs, President & CEO of SPL WorldGroup. “In response, SPL has formed TransFormance Group to focus on helping organizations become more innovative as they face this business environment.”

Leveraging SPL’s experience with global best practices for customer management in the service sector, along with the company’s philosophy centering on adaptability through innovation¹, TransFormance Group will help its clients identify key customer-centric areas where innovation can support sustained competitive advantage.

The new consulting division will apply proven methodologies to align business imperatives with market conditions and work with clients to successfully apply innovation across human, process and technology systems. Innovation metrics will measure each client’s success in building TransFormance (the ability to adapt to new business models while simultaneously maintaining performance levels) into their organization. TransFormance Group’s service offerings will initially focus on the energy, water and waste management industries.

1: SPL’s vision on innovation has been published in a number of articles and white papers that are currently available at the Company’s website.

About SPL WorldGroup
Established in 1994, SPL WorldGroup is a leading provider of best-of-breed customer management solutions to the energy and service related industries in regulated and competitive markets worldwide. With a 100% record of successful implementations, SPL continues to demonstrate its place as the market leader in providing flexible and scalable customer management solutions that evolve with client requirements and enable unrivaled business responsiveness. SPL employs over 600 professionals in North America, Europe, and Asia Pacific and has delivered its customer management products to more than 50 energy, water and waste management customers worldwide.

Visit SPL WorldGroup at www.splwg.com or call (973) 539-6268 (New Jersey), (415)541-9462 (San Francisco), or within the US and Canada, (800)275-4775

2001 SPL WorldGroup, Inc. All Rights Reserved. SPL WorldGroup and SPL are trademarks owned by SPL WorldGroup B.V. or its subsidiaries. SPL WorldGroup and SPL are registered as trademarks in the United States and in certain foreign jurisdictions. All other brand, product and company names herein are used for identification purposes only and are the property of their respective owners.

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